This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
We are not responsible for any information that you agree to share with third parties in connection with Third Party Content or Third Party Services.
you acknowledge that access to the healthcare services provided through the Platforms are not "insured services" under any provincial health plans
"You acknowledge that you are solely responsible and liable for your use of the Services, directly or indirectly, including understanding whether such access or use is permitted by or in violation of this Agreement.Excerpt from Oura's Terms of Service
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The clause states: “You acknowledge that you are solely responsible and liable for your use of the Services, directly or indirectly, including understanding whether such access or use is permitted by or in violation of this Agreement.”
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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