This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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Alter or modify any part of the content or services offered on or through the Websites and Platforms
impersonate any person or entity, or falsely state or otherwise misrepresent you or your affiliation with any person or entity...
in a manner that burdens, disables, impairs, or interferes with the Cloud Services or AI Model Services or the equipment used to provide the Cloud Services or AI Model Services
"(ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Oura Apps component of the Services, in whole or in partExcerpt from Oura's Terms of Service
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The clause states: “(ii) reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Oura Apps component of the Services, in whole or in part”
ConductAtlas has identified this type of provision across 271 platforms. See the full comparison.
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