This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy discloses that Oura Advisor, an AI assistant, processes text and information you submit to provide personalized wellness guidance. The policy now explicitly states that third-party integrations may include LLM providers, meaning your health data could be shared with language model services. The policy removed prior language stating Oura would notify users if it received government requests for data access, which may reduce transparency about law enforcement inquiries. You can disconnect third-party integrations at any time, but you should review each third party's privacy policy before authorizing a connection and exercise deletion rights directly with third parties if needed.
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To enforce our Master Services Agreement, to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of Heap, you, or third parties
We access, preserve, and share your information...if we have a good-faith belief that it is necessary to...enforce our Terms and any other applicable terms and policies, including for investigations of potential violations...
prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and to enforce our Terms of Service or our Community Guidelines
"After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information unless an exception applies.Excerpt from Oura's Privacy Policy
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The clause states: “After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information unless an exception applies.”
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
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