Provision record
OpenRouter · OpenRouter Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

The agreement excludes OpenRouter's liability for indirect, incidental, special, consequential, or punitive damages arising from service use, inability to access the service, third-party conduct, content obtained from the service, or unauthorized access to user transmissions, to the fullest extent permitted by applicable law.

This analysis describes what OpenRouter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision limits OpenRouter's financial exposure for a broad range of loss categories including lost profits, data loss, and consequential damages arising from service interruptions or third-party AI model outputs. The limitation applies across all legal theories and regardless of prior notice of potential damage.

Interpretive note: The enforceability of the consequential damages exclusion varies by jurisdiction; EU, UK, and certain US state consumer protection laws may limit its application in consumer-facing contexts.

Recent Activity

This document changed recently

Medium Aug 5, 2026

The updated terms establish that users are responsible for all account activity and charges occurring under their API credentials, with the exception of activity directly caused by OpenRouter's breach of the terms. Users are required to promptly notify OpenRouter of any actual or suspected compromise or unauthorized use of API credentials. OpenRouter reserves the right to suspend, revoke, or limit API credentials or account access if OpenRouter reasonably believes doing so is necessary to protect the service, the user, OpenRouter, or any third party. Additionally, promotional credits provided by OpenRouter have no cash value, cannot be refunded or exchanged except under specific conditions, are non-transferable between accounts, and expire on dates specified at issuance or in accordance with the terms. You can manage your API credentials through your account settings and should promptly contact OpenRouter if you suspect unauthorized access.

View change record →
Medium Jul 7, 2026

The updated terms clarify that enabling prompt logging automatically activates chat logging as well, and grant OpenRouter a perpetual, worldwide license to use your content for service provision and commercial purposes. This includes the explicit right to license or sell your user content in anonymized form. Users accessing Stealth Program models must now also agree to a separate End User License Agreement. You can disable prompt logging in your account settings if you do not wish to grant these permissions.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 21, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Change history

added May 24, 2026

This new provision significantly limits OpenRouter's liability exposure for damages arising from service use or unavailability.

View full change record →

Consumer impact (what this means for users)

Under this clause, OpenRouter's liability for service disruptions, data loss, third-party model outputs, and unauthorized access to user content is limited to the categories specified, excluding indirect and consequential damages to the fullest extent permitted by applicable law. The practical scope of this limitation may vary by jurisdiction, as some laws do not permit full exclusion of consequential damages.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL OPENROUTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (iii) ANY CONTENT OBTAINED FROM THE SERVICE; AND (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Excerpt from OpenRouter's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Limitation of liability clauses are subject to jurisdictional constraints; EU consumer protection law and certain state laws may limit the enforceability of broad consequential damage exclusions against consumers.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
OpenRouter Terms of Service
Entity
OpenRouter
Document last updated
May 12, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-012772
Document ID
CA-D-00810
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d22aa40bd1da8ba43c39e2622b935e1df3d8acb5d7abfae7670c288b44c0e544
Analysis generated
May 21, 2026 01:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenRouter
Document: OpenRouter Terms of Service
Record ID: CA-P-012772
Captured: 2026-05-21 01:17:28 UTC
SHA-256: d22aa40bd1da8ba4…
URL: https://conductatlas.com/platform/openrouter/openrouter-terms-of-service/provision/CA-P-012772/limitation-of-liability/
Accessed: Aug. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenRouter's Limitation of Liability clause do?

This provision limits OpenRouter's financial exposure for a broad range of loss categories including lost profits, data loss, and consequential damages arising from service interruptions or third-party AI model outputs. The limitation applies across all legal theories and regardless of prior notice of potential damage.

How does this clause affect you?

Under this clause, OpenRouter's liability for service disruptions, data loss, third-party model outputs, and unauthorized access to user content is limited to the categories specified, excluding indirect and consequential damages to the fullest extent permitted by applicable law. The practical scope of this limitation may vary by jurisdiction, as some laws do not permit full exclusion of consequential damages.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenRouter?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenRouter.