Provision record
OpenAI · Terms of Use (ROW) · View original document ↗

Batch Arbitration Process for Mass Claims

Medium severity Explicitdocumentlanguage Common · 211 of 352 platforms
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Recent governance activity OpenAI recorded 23 documented changes in the last 30 days.
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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

How other platforms handle this

Chegg Medium

in the event that there are 100 or more individual Requests of a similar nature filed against Chegg by or with the assistance of the same law firm...within a 30 day period...the AAA (1) will administer the arbitration demands in batches of 100 Requests per batch...

Wise Medium

If 25 or more claimants seek to file arbitrations raising similar claims and are represented by the same counsel...all cases must be resolved in arbitration using bellwether and, if necessary, batched proceedings...

Lyft Medium

the statute of limitations applicable to the claims and relief set forth in that Informal Notice or Demand shall be tolled from the date the Informal Notice or Demand is sent until the dispute raised in that Informal Notice or Demand is: (1) selected for a bellwether proceeding...

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▸ View Original Clause Language DOCUMENT RECORD
"
If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days...NAM will administer them in batches of up to 50 claimants each...

Excerpt from OpenAI's Terms of Use (ROW)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Terms of Use (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
July 9, 2026
Record ID
CA-P-017234
Document ID
CA-D-00007
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
88564a001002409ff9f42239d9e83c4f7b937a25bcff5d916fcd2bf3d538a58e
Analysis generated
March 10, 2026 03:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: Terms of Use (ROW)
Record ID: CA-P-017234
Captured: 2026-03-10 03:31:52 UTC
SHA-256: 88564a001002409f…
URL: https://conductatlas.com/platform/openai/terms-of-use-row/provision/CA-P-017234/batch-arbitration-process-for-mass-claims/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does OpenAI's Batch Arbitration Process for Mass Claims clause do?

The clause states: “If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days...NAM will administer them in batches of up to 50 claimants each...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.