Provision record
OpenAI · Terms of Use (ROW) · View original document ↗

Mandatory Informal Dispute Resolution Before Arbitration

Medium severity Explicitdocumentlanguage Common · 211 of 352 platforms
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Recent governance activity OpenAI recorded 23 documented changes in the last 30 days.
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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

How other platforms handle this

Asana Medium

you agree that before taking any formal action, you will contact us at dispute-notice@asana.com and provide a brief, written description of the dispute and your contact information...

Writer Medium

Before filing any legal action, you agree to work together with us to resolve all potential disputes respectfully and amicably.

Microsoft Copilot Medium

you must first send an individualized Notice of Dispute to Microsoft Corporation...This Notice of Dispute is a prerequisite to initiating any arbitration.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.

Excerpt from OpenAI's Terms of Use (ROW)

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Terms of Use (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
July 9, 2026
Record ID
CA-P-017216
Document ID
CA-D-00007
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
88564a001002409ff9f42239d9e83c4f7b937a25bcff5d916fcd2bf3d538a58e
Analysis generated
March 10, 2026 03:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: Terms of Use (ROW)
Record ID: CA-P-017216
Captured: 2026-03-10 03:31:52 UTC
SHA-256: 88564a001002409f…
URL: https://conductatlas.com/platform/openai/terms-of-use-row/provision/CA-P-017216/mandatory-informal-dispute-resolution-before-arbitration/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does OpenAI's Mandatory Informal Dispute Resolution Before Arbitration clause do?

The clause states: “Before either of us files a claim against the other, we both agree to try to resolve the Dispute informally...If we are unable to resolve a Dispute within 60 days, either of us has the right to initiate arbitration.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.