If you share feedback or suggestions about OpenAI's services, OpenAI can use that feedback freely without compensating you or seeking further permission.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes a unilateral license grant that permits OpenAI to incorporate user-provided feedback into service development, product improvements, or other business purposes without reciprocal obligation or attribution requirements. This allocation of intellectual property rights in user-generated feedback affects the treatment of voluntary submissions during service use.
User feedback submitted about OpenAI's services, including suggestions for product improvements, is licensed to OpenAI without restriction or compensation; users retain no rights over how their feedback is used.
How other platforms handle this
If you provide Meta with any feedback or suggestions regarding the Llama Materials ('Feedback'), you hereby grant Meta a perpetual, irrevocable, royalty-free, worldwide, fully paid-up license to use and incorporate such Feedback into the Llama Materials and Meta's other products and services.
We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ("Feedback"). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You ha...
To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other xAI products or services (collectively, "Feedback"), you hereby assign to us all rights (including all intellectual property rights), title, and interest in and to the Feedback. A...
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"We may use any feedback, comments, or suggestions you provide about our Services without any obligation to you.— Excerpt from OpenAI's Terms of Use (ROW)
REGULATORY LANDSCAPE: Feedback license provisions are standard in technology platform agreements and generally do not engage specific regulatory frameworks unless the feedback contains personal data, in which case GDPR processing obligations may apply. The FTC's standards on unfair or deceptive practices are not typically triggered by standard feedback license clauses. GOVERNANCE EXPOSURE: Low. This is a standard provision in consumer technology agreements and does not create unusual compliance exposure in most contexts. Enterprise customers should be cautious about submitting proprietary information as feedback, as the license grants OpenAI use rights over such submissions. JURISDICTION FLAGS: No jurisdiction-specific heightened exposure identified for this provision in isolation. EU users submitting feedback containing personal data should be aware that such data is subject to GDPR processing obligations. CONTRACT AND VENDOR IMPLICATIONS: Enterprise users should train their employees to avoid including confidential or proprietary business information in feedback submissions to OpenAI, as the license granted is unrestricted. COMPLIANCE CONSIDERATIONS: Compliance teams may want to include guidance in internal policies about what types of information employees should not include in feedback submitted to AI service providers.
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The clause establishes a unilateral license grant that permits OpenAI to incorporate user-provided feedback into service development, product improvements, or other business purposes without reciprocal obligation or attribution requirements. This allocation of intellectual property rights in user-generated feedback affects the treatment of voluntary submissions during service use.
User feedback submitted about OpenAI's services, including suggestions for product improvements, is licensed to OpenAI without restriction or compensation; users retain no rights over how their feedback is used.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.