OpenAI · Privacy Policy (ROW)

User Rights to Access, Correction, Portability, and Deletion

Medium severity
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Why it matters (compliance & risk perspective)

The availability of these rights depends on your location and applicable law, meaning users in states without comprehensive privacy laws may have fewer enforceable rights than California or EU residents.

Consumer impact (what this means for users)

OpenAI collects a wide range of personal data including your conversation content, device identifiers, location, and information from third-party sources, and may use this data to train its AI models. Users who do not opt out may have their personal conversations — including sensitive topics discussed with ChatGPT — incorporated into future model training. You can opt out of model training by going to your ChatGPT account Settings > Data Controls and disabling 'Improve the model for everyone.'

How other platforms handle this

Visa Medium

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to resolve disputes and enforce our agreements.

Amazon Medium

We keep your personal information to enable your continued use of Amazon services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you.

Character.AI Medium

When you connect to us or log in through a Third-Party Account like Facebook or Google, we receive information from that third party identifying your account. Information we collect in this context includes third-party account details such as username or email address. We collect and store this info...

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View original clause language
Depending on your location and subject to applicable law, you may have the following rights with regard to your Personal Data: The right to access Personal Data we hold about you and to receive a copy of your Personal Data. The right to correct inaccuracies in your Personal Data. The right to delete your Personal Data. The right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format to the extent technically feasible. The right to opt out of the processing of your Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. The right to instruct us not to use your content to train our models.

Applicable regulations

CCPA/CPRA
California, USA
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
Privacy Policy (ROW)
Entity
OpenAI
Document last updated
March 5, 2026
Tracking information
First tracked
March 10, 2026
Last verified
April 27, 2026
Record ID
CA-P-002439
Document ID
CA-D-00006
Evidence Provenance
Source URL
Wayback Machine
SHA-256
f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-002439
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/user-rights-to-access-correction-portability-and-deletion/
Accessed: May 4, 2026
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's User Rights to Access, Correction, Portability, and Deletion clause do?

The availability of these rights depends on your location and applicable law, meaning users in states without comprehensive privacy laws may have fewer enforceable rights than California or EU residents.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.