What is the severity of this clause?

ConductAtlas classifies this AI Output Accuracy Disclaimer and No Liability for Model Errors clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

AI Output Accuracy Disclaimer and No Liability for Model Errors — OpenAI

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Why it matters (compliance & risk perspective)

If ChatGPT generates false information about a real person — including you — OpenAI disclaims liability, which raises serious concerns about AI-generated defamation, inaccurate financial or medical advice, and the right to correct AI-generated falsehoods.

Consumer impact (what this means for users)

OpenAI collects a wide range of personal data including your conversation content, device identifiers, location, and information from third-party sources, and may use this data to train its AI models. Users who do not opt out may have their personal conversations — including sensitive topics discussed with ChatGPT — incorporated into future model training. You can opt out of model training by going to your ChatGPT account Settings > Data Controls and disabling 'Improve the model for everyone.'

How other platforms handle this

Spotify Medium

These Terms are between you and Spotify USA Inc., 4 World Trade Center, 150 Greenwich Street, 62nd Floor, New York, NY, 10007... Spotify has no liability to you, nor any obligation to provide a refund to you, in connection with internet or other Spotify Service outages or failures that are caused by...

Calm Medium

the Services are provided for informational purposes only and are not intended, designed, or implied to diagnose, prevent, or treat any condition or disease, or to be a substitute for professional medical care

Amazon Medium

TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

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This clause could change without notice.

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View original clause language

The outputs generated by our AI models may be inaccurate, incomplete, or outdated and may contain information about real people that is factually incorrect. You should not rely on AI-generated content as a substitute for professional advice. OpenAI does not guarantee the accuracy, completeness, or usefulness of any outputs and disclaims all liability for reliance on such outputs.

Provision details

Document information

Document

Entity

OpenAI

Document last updated

March 5, 2026

Tracking information

First tracked

March 10, 2026

Last verified

April 27, 2026

Record ID

CA-P-002442

Document ID

CA-D-00006

Evidence Provenance

Source URL

https://openai.com/policies/row-privacy-policy

Wayback Machine

View archived versions →

SHA-256

f3c083059dff1a3f26f2ce10f0072ca60f38c6921517ae6dd07e528e4bfc7ce2

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: OpenAI | Document: Privacy Policy (ROW) | Record: CA-P-002442
Captured: 2026-03-10 03:38:17 UTC | SHA-256: f3c083059dff1a3f…
URL: https://conductatlas.com/platform/openai/privacy-policy-row/ai-output-accuracy-disclaimer-and-no-liability-for-model-errors/
Accessed: May 4, 2026

Classification

Severity

High

AI Output Accuracy Disclaimer and No Liability for Model Errors

Why it matters (compliance & risk perspective)

Consumer impact (what this means for users)

Provision details

Other risks in this policy

Frequently Asked Questions