OpenAI Terms of Use

This document is OpenAI's Terms of Use governing consumer access to OpenAI services including ChatGPT, Sora, and the API, establishing the contractual basis for use of those services under California law with a mandatory arbitration clause and class action waiver for US users. The agreement states that users retain ownership of input content but grant OpenAI a broad license to use input and output content to operate, improve, and develop its services, and the terms authorize OpenAI to use conversation data for model training unless users opt out through available controls. Notably, the terms include a mandatory individual arbitration clause with a class action waiver applicable to US users, and assert that OpenAI may modify outputs or decline to generate content at its discretion; the agreement also asserts that AI-generated outputs may be inaccurate and should not be relied upon for professional advice, which places reliance risk on the user. The document engages GDPR and UK GDPR for EU and UK users (who are directed to a separate EU Terms of Use), CCPA for California residents, COPPA with respect to minors under 13 who are prohibited from using the services, and the EU AI Act insofar as it applies to AI system providers operating in the EU; a separate EU-specific terms document is referenced for EU residents. Compliance teams should note that the arbitration and class action waiver provisions may be unenforceable in certain jurisdictions including EU member states, and that the data-use-for-training provisions require evaluation under GDPR lawful basis requirements and CCPA disclosure obligations.