Provision record
OpenAI · OpenAI Service Terms · View original document ↗

API Indemnity Exclusion Safety Features Disabled

High severity Explicitdocumentlanguage Common · 233 of 352 platforms
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Recent governance activity OpenAI recorded 23 documented changes in the last 30 days.
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Recent Activity

This document changed recently

Medium Jun 2, 2026

The updated terms establish new licensing provisions for customers who download and install software components (Licensed Materials) on their own systems. Under the revised terms, OpenAI grants a limited, non-exclusive, non-transferable license to install and use Licensed Materials solely in connection with the Services, but customers may not modify, redistribute, or sublicense the materials. Upon termination of service, customers must permanently delete the Licensed Materials. Additionally, OpenAI introduced a new ChatGPT Sites feature for creating and publishing websites, with use governed by separate ChatGPT Sites Terms. You can review the ChatGPT Sites Terms via the referenced link to understand specific conditions for website creation and maintenance.

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How other platforms handle this

Runway Medium

This provision does not require you to indemnify any of the Company Parties for any unconscionable commercial practice by such party or for such party's fraud, deception, false promise, misrepresentation...

Instacart Medium

Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

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▸ View Original Clause Language DOCUMENT RECORD
"
(ii) Customer or Customer's End Users disabled, ignored, or did not use any relevant citation, filtering or safety features or restrictions provided by OpenAI

Excerpt from OpenAI's Service Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Service Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-064340
Document ID
CA-D-00754
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
244630cbe4a38d90d21eac1b7bc2a6ab3d1c52e5724e9b685d092817b2e62431
Analysis generated
July 9, 2026 03:43 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Service Terms
Record ID: CA-P-064340
Captured: 2026-07-09 03:43:28 UTC
SHA-256: 244630cbe4a38d90…
URL: https://conductatlas.com/platform/openai/openai-service-terms/provision/CA-P-064340/api-indemnity-exclusion-safety-features-disabled/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does OpenAI's API Indemnity Exclusion Safety Features Disabled clause do?

The clause states: “(ii) Customer or Customer's End Users disabled, ignored, or did not use any relevant citation, filtering or safety features or restrictions provided by OpenAI”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.