OpenAI · OpenAI EU Terms of Use · View original document ↗

User Indemnification Obligation

Medium severity Medium confidence Explicitdocumentlanguage Common · 84 of 343 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This indemnification clause establishes an obligation for users to assume financial and legal responsibility for certain categories of claims against OpenAI. The provision allocates to users the costs of defending against and satisfying claims connected to their service use, content contributions, or breach of contractual or legal obligations.

Interpretive note: Enforceability of this indemnification clause against individual consumers may be constrained by EU Unfair Contract Terms Directive analysis in specific member states; outcome is jurisdiction-dependent.

Consumer impact (what this means for users)

Users assume an obligation to cover OpenAI's defense costs and damages resulting from claims arising out of their service use, their uploaded content, or their violations of the Terms or law. This obligation extends to reasonable attorneys' fees and applies across multiple categories of potential claims.

How other platforms handle this

Tinder Medium

You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless Tinder, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, ...

eBay Medium

You will indemnify and hold us (including our parent companies, subsidiaries, affiliates, officers, directors, employees and agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this User Agreement, your improper ...

OpenSea Medium

You will defend, indemnify, and hold harmless OpenSea and the OpenSea Parties from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms; (b) your use of t...

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree to defend, indemnify, and hold harmless OpenAI and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Services, your Content, or your violation of these Terms or applicable law.

— Excerpt from OpenAI's OpenAI EU Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI EU Terms of Use
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 12, 2026
Record ID
CA-P-010525
Document ID
CA-D-00756
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
de276a8b3e29086fd981e998740a2283e9064e408cbd12835efb4a7406685da7
Analysis generated
May 11, 2026 11:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI EU Terms of Use
Record ID: CA-P-010525
Captured: 2026-05-11 11:32:02 UTC
SHA-256: de276a8b3e29086f…
URL: https://conductatlas.com/platform/openai/openai-eu-terms-of-use/user-indemnification-obligation/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's User Indemnification Obligation clause do?

This indemnification clause establishes an obligation for users to assume financial and legal responsibility for certain categories of claims against OpenAI. The provision allocates to users the costs of defending against and satisfying claims connected to their service use, content contributions, or breach of contractual or legal obligations.

How does this clause affect you?

Users assume an obligation to cover OpenAI's defense costs and damages resulting from claims arising out of their service use, their uploaded content, or their violations of the Terms or law. This obligation extends to reasonable attorneys' fees and applies across multiple categories of potential claims.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 84 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.