Provision record
OpenAI · OpenAI EU Terms of Use · View original document ↗

EEA Consumer Legal Guarantee Applies to Services

High severity Explicit document language Common · 298 of 352 platforms
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Shopify Medium

Such Beta Services and all associated conversations and materials relating thereto will be considered Shopify Confidential Information and subject to the confidentiality provisions in this agreement.

Perplexity AI Medium

You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction.

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are an EEA-based consumer, then EEA consumer laws provide you with a legal guarantee covering the Services.

Excerpt from OpenAI's EU Terms of Use

Provision details

Document information
Document
OpenAI EU Terms of Use
Entity
OpenAI
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-005279, captured July 26, 2026
Record ID
CA-P-059380
Document ID
CA-D-000756
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005279)
91b98bc9066e012313f05b2c52761f3735036525364242afb221849f134eb4ed
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-005279 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI EU Terms of Use
Record ID: CA-P-059380
Version: CA-V-005279
Captured: 2026-07-26 00:04:17 UTC
SHA-256: 91b98bc9066e0123…
URL: https://conductatlas.com/platform/openai/openai-eu-terms-of-use/provision/CA-P-059380/eea-consumer-legal-guarantee-applies-to-services/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OpenAI's EEA Consumer Legal Guarantee Applies to Services clause do?

The clause states: “If you are an EEA-based consumer, then EEA consumer laws provide you with a legal guarantee covering the Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.