Provision record
OpenAI · OpenAI EU Terms of Use · View original document ↗

Business User Indemnification Obligation

Medium confidence Common · 225 of 343 platforms

Key Facts · in the document’s own words

What are business and organisation users required to do?
“If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses...”
Version CA-V-005279, captured July 26, 2026 · live source ↗
Our reading, not the document’s words
OpenAI requires business and organisation users, to the extent permitted by law, to indemnify and hold harmless OpenAI, its affiliates, and its personnel from and against any costs, losses, liabilities, and expenses.
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This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This clause shifts financial exposure for certain claims from OpenAI onto business users, meaning business users may bear costs arising from their use of the Services.

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Interpretive note: The excerpt is truncated after 'expenses'; the specific triggering circumstances for the indemnification obligation (e.g., third-party claims, breaches) are not present in the quoted language and cannot be stated in the canonical claim.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Business and organisation users are required to financially protect OpenAI, its affiliates, and personnel against qualifying costs, losses, liabilities, and expenses.

How other platforms handle this

Workday

You agree to promptly notify the Workday Parties of any Claims, cooperate with the Workday Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims...

Hilton

You shall cooperate with us in the defense of any Claim.

Kling AI

In the event you are required to indemnify us pursuant to this Agreement or any court rulings, you must secure all necessary approvals and consents from regulatory authorities for the remittance of any indemnified amount to us.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are a business or organisation, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses...

Excerpt from OpenAI's EU Terms of Use

Provision details

Document information
Document
OpenAI EU Terms of Use
Entity
OpenAI
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-005279, captured July 26, 2026
Record ID
CA-P-059418
Document ID
CA-D-000756
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005279)
91b98bc9066e012313f05b2c52761f3735036525364242afb221849f134eb4ed
Analysis generated
July 9, 2026 04:09 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005279, captured July 26, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: OpenAI
Document: OpenAI EU Terms of Use
Record ID: CA-P-059418
Version: CA-V-005279
Captured: 2026-07-26 00:04:17 UTC
SHA-256: 91b98bc9066e0123…
URL: https://conductatlas.com/platform/openai/openai-eu-terms-of-use/provision/CA-P-059418/business-user-indemnification-obligation/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does OpenAI's Business User Indemnification Obligation clause do?

This clause shifts financial exposure for certain claims from OpenAI onto business users, meaning business users may bear costs arising from their use of the Services.

How does this clause affect you?

Business and organisation users are required to financially protect OpenAI, its affiliates, and personnel against qualifying costs, losses, liabilities, and expenses.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 225 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.