OpenAI · OpenAI Enterprise Privacy · View original document ↗

API Data Retention and 30-Day Deletion

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

Data you send through OpenAI's API is automatically deleted after 30 days by default, and customers can request that no data be retained at all.

This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The 30-day retention limit with automatic deletion is a specific, time-bounded data handling commitment that is material for organizations with data minimization obligations under GDPR or other regulations.

Interpretive note: The document does not specify whether the 30-day retention period applies to metadata, logs, or only to raw inputs and outputs, creating some ambiguity about the full scope of the deletion commitment.

Consumer impact (what this means for users)

API customers' inputs and outputs are stated to be deleted after 30 days by default, and a zero-retention option is available upon request, which may support data minimization and deletion obligations under GDPR and similar frameworks.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Contact OpenAI to request zero data retention for your API account if your use case requires immediate deletion of inputs and outputs.

Cross-platform context

See how other platforms handle API Data Retention and 30-Day Deletion and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
By default, API data is retained for 30 days, at which point inputs and outputs are deleted. Customers may request zero data retention.

— Excerpt from OpenAI's OpenAI Enterprise Privacy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR Article 5(1)(e) on storage limitation, which requires personal data to be kept no longer than necessary. The 30-day default and the availability of zero data retention are operationally relevant to demonstrating storage limitation compliance. CCPA deletion rights and similar state privacy laws may also be engaged. GOVERNANCE EXPOSURE: Medium. The commitment is specific and time-bounded, which supports compliance documentation. However, the document does not specify whether the 30-day clock begins at submission or at the end of a session, and the scope of data covered (inputs only, outputs only, metadata) is not fully defined in the text reviewed. JURISDICTION FLAGS: EU/EEA customers face the highest exposure because GDPR storage limitation is a binding legal requirement, not a default setting. Healthcare sector customers must also evaluate whether the 30-day retention period is consistent with their HIPAA minimum necessary and retention obligations. Illinois and New York customers should evaluate state-specific retention requirements. CONTRACT AND VENDOR IMPLICATIONS: The zero data retention option requires a customer request, implying it is not automatic. Procurement teams should document whether this option has been requested and confirmed in writing, as the default 30-day retention may not satisfy all regulatory minimization requirements without the zero-retention option being activated. COMPLIANCE CONSIDERATIONS: Compliance teams should update data retention schedules to reflect the 30-day default, confirm whether the zero-retention option has been activated for sensitive use cases, and verify that the deletion mechanism covers all relevant data categories including metadata and logs.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority to evaluate whether data retention and deletion commitments are implemented as disclosed to enterprise customers.
    File a complaint →

Provision details

Document information
Document
OpenAI Enterprise Privacy
Entity
OpenAI
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011969
Document ID
CA-D-00825
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ac048cebc19346f5fd75309f8820fd04c36648bc8cece90f5edd62740c55d0de
Analysis generated
May 12, 2026 16:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Enterprise Privacy
Record ID: CA-P-011969
Captured: 2026-05-12 16:41:02 UTC
SHA-256: ac048cebc19346f5…
URL: https://conductatlas.com/platform/openai/openai-enterprise-privacy/api-data-retention-and-30-day-deletion/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does OpenAI's API Data Retention and 30-Day Deletion clause do?

The 30-day retention limit with automatic deletion is a specific, time-bounded data handling commitment that is material for organizations with data minimization obligations under GDPR or other regulations.

How does this clause affect you?

API customers' inputs and outputs are stated to be deleted after 30 days by default, and a zero-retention option is available upon request, which may support data minimization and deletion obligations under GDPR and similar frameworks.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.