Provision record
OpenAI · OpenAI Business Terms · View original document ↗

Customer indemnifies OpenAI for violations, Customer Applications, and Customer Content

High severity Explicitdocumentlanguage Common · 233 of 352 platforms
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Recent governance activity OpenAI recorded 23 documented changes in the last 30 days.
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How other platforms handle this

Whatnot Medium

You agree to indemnify, defend, and hold Whatnot harmless from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of any representation or warranty in these Terms; (b) any claim that yo...

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees to indemnify, defend, and hold OpenAI and its affiliates and licensors harmless against any liabilities, damages, and costs (including reasonable attorneys' fees) payable to a third party ar...

Excerpt from OpenAI's Business Terms

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OpenAI Business Terms
Entity
OpenAI
Document last updated
May 11, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-060045
Document ID
CA-D-00755
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d94c426a41263f7d81583f26a9f1dc6ca88a070174a55e9238c4e7d25a8f6604
Analysis generated
July 9, 2026 03:44 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OpenAI
Document: OpenAI Business Terms
Record ID: CA-P-060045
Captured: 2026-07-09 03:44:03 UTC
SHA-256: d94c426a41263f7d…
URL: https://conductatlas.com/platform/openai/openai-business-terms/provision/CA-P-060045/customer-indemnifies-openai-for-violations-customer-applications-and-customer-content/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

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Frequently Asked Questions

What does OpenAI's Customer indemnifies OpenAI for violations, Customer Applications, and Customer Content clause do?

The clause states: “Customer agrees to indemnify, defend, and hold OpenAI and its affiliates and licensors harmless against any liabilities, damages, and costs (including reasonable attorneys' fees) payable to a third party ar...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with OpenAI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OpenAI.