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Prohibition on Unjustified Refund or Chargeback Requests

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what OnlyFans's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The prohibition applies only to unjustified requests, preserving a user's ability to seek recourse for legitimate disputes while contractually committing them not to raise baseless claims.

Consumer impact (what this means for users)

You are contractually prohibited from making unjustified refund requests or unjustified chargeback requests to your payment card provider in connection with creator interactions or tips; justified requests are not covered by this prohibition.

How other platforms handle this

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Upwork Medium

If you downgrade a membership, you will not receive a refund or credit for the fees already paid; instead your membership will continue to the end of your current billing period but will not renew.

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▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to make: (i) unjustified requests for a refund; or (ii) unjustified chargeback requests of your payment card provider in relation to any Creator Interaction or tip to a Creator.

— Excerpt from OnlyFans's OnlyFans Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
OnlyFans Terms of Service
Entity
OnlyFans
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-056784
Document ID
CA-D-00723
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
707a662b1b42009b6eb6033a9c9972e4af1df37a72109e3642288fe5796f79b0
Analysis generated
May 8, 2026 13:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: OnlyFans
Document: OnlyFans Terms of Service
Record ID: CA-P-056784
Captured: 2026-05-08 13:53:22 UTC
SHA-256: 707a662b1b42009b…
URL: https://conductatlas.com/platform/onlyfans/onlyfans-terms-of-service/provision/CA-P-056784/prohibition-on-unjustified-refund-or-chargeback-requests/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does OnlyFans's Prohibition on Unjustified Refund or Chargeback Requests clause do?

The prohibition applies only to unjustified requests, preserving a user's ability to seek recourse for legitimate disputes while contractually committing them not to raise baseless claims.

How does this clause affect you?

You are contractually prohibited from making unjustified refund requests or unjustified chargeback requests to your payment card provider in connection with creator interactions or tips; justified requests are not covered by this prohibition.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with OnlyFans?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by OnlyFans.