Health and wellness data is among the most sensitive personal information, and you should understand what Noom collects, how it is used, and with whom it is shared.
Consumer impact
Noom's terms significantly limit your legal rights by requiring individual arbitration and prohibiting class action lawsuits, meaning disputes must be handled privately rather than in court. Subscription plans auto-renew and charges may be difficult to reverse, posing financial risk if you forget to cancel. You can opt out of the arbitration clause by sending a written notice to Noom within 30 days of first accepting the terms.
What you can do
β οΈ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Email noom-privacy@noom.com to request access to, correction of, or deletion of your personal data. California residents may also submit requests via Noom's privacy portal linked in the Privacy Policy.
Applicable agencies
FTC
The FTC has authority over consumer data privacy practices, particularly for health data collected by non-HIPAA-covered entities.