No matter how badly Noom's service harms you — including due to negligence or faulty health advice — the company's maximum financial exposure to you is limited to just six months of subscription fees.
Noom's terms significantly limit your legal rights by requiring individual arbitration and prohibiting class action lawsuits, meaning disputes must be handled privately rather than in court. Subscription plans auto-renew and charges may be difficult to reverse, posing financial risk if you forget to cancel. You can opt out of the arbitration clause by sending a written notice to Noom within 30 days of first accepting the terms.