Users dealing with health conditions who rely on Noom's program as health guidance have no legal recourse against Noom if that guidance is incorrect or causes harm.
Noom's terms significantly limit your legal rights by requiring individual arbitration and prohibiting class action lawsuits, meaning disputes must be handled privately rather than in court. Subscription plans auto-renew and charges may be difficult to reverse, posing financial risk if you forget to cancel. You can opt out of the arbitration clause by sending a written notice to Noom within 30 days of first accepting the terms.