Noom says its service is not for children under 13 and will delete any data it discovers was collected from a child under that age.
This analysis describes what Noom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Noom's operational compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar children's privacy regulations. The clause documents the company's age-restriction policy and deletion procedure for inadvertently collected data from protected users.
Noom's policy establishes that users must be at least 13 to use the service, and commits to deleting data if a user is discovered to be under that age. Parents who believe their child has created a Noom account can contact Noom to request data deletion.
How other platforms handle this
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. California residents between 13 and 15 years of age may opt in to the sale or sharing of their personal information, but we will not se...
Information You Provide may include sensitive personal information, as defined under applicable state privacy laws. We process such information in accordance with applicable law, such as to provide the Services and other permitted purposes under state privacy laws, like the California Consumer Priva...
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to know what personal information we have collected about you, the right to delete your personal information, the right to correct inaccurate personal information, the rig...
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.— Excerpt from Noom's Noom Privacy Policy
REGULATORY LANDSCAPE: COPPA (Children's Online Privacy Protection Act) prohibits online services from collecting personal information from children under 13 without verifiable parental consent; the FTC enforces COPPA and has taken action against health and wellness platforms for inadvertent collection of children's data; the policy's reliance on a declaratory age restriction without describing a verification mechanism may not fully satisfy COPPA's requirements in practice. GOVERNANCE EXPOSURE: Low for typical user populations, but medium if the platform is accessible to users who may falsely attest to age; health data collection from minors creates heightened exposure under both COPPA and state minor privacy laws. JURISDICTION FLAGS: Federal (COPPA, enforced by FTC); California (CPRA and California Age-Appropriate Design Code may impose additional obligations for services accessible to minors); other US states with emerging children's online privacy laws. CONTRACT AND VENDOR IMPLICATIONS: Noom's age verification and parental consent mechanisms (or absence thereof) should be reviewed in the context of COPPA compliance obligations; vendor agreements with advertising partners should confirm that data from users identified as under 13 is not used for advertising targeting. COMPLIANCE CONSIDERATIONS: Compliance teams should confirm the adequacy of Noom's age verification or screening mechanisms under COPPA standards; the deletion process for data discovered to belong to a child under 13 should be documented and tested; particular care is warranted given that Noom collects health data, which is especially sensitive in the context of minors.
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This provision establishes Noom's operational compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar children's privacy regulations. The clause documents the company's age-restriction policy and deletion procedure for inadvertently collected data from protected users.
Noom's policy establishes that users must be at least 13 to use the service, and commits to deleting data if a user is discovered to be under that age. Parents who believe their child has created a Noom account can contact Noom to request data deletion.
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