Neon · Neon Terms of Service · View original document ↗

Product Specific Schedule Controls Over Agreement

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
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This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The Product Specific Schedule takes precedence over the general Agreement for Neon Platform Services matters, meaning its specific terms can override the broader Agreement's provisions.

Interpretive note: The scope limitation—'solely with respect to Customer's use of Neon Platform Services'—is incorporated into the canonical claim but noted here as it restricts the precedence rule to that specific context only.

Consumer impact (what this means for users)

Where the Product Specific Schedule and the Agreement say different things about Neon Platform Services, the reader is bound by what the Product Specific Schedule says.

How other platforms handle this

Tinder Medium

These Terms, with the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips and any Additional Terms Upon Purchase, contain the entire agreement between you and Tinder regarding the use of our Services.

ActiveCampaign Medium

These Terms constitute the entire agreement between you and ActiveCampaign relating to your access to and use of our Services. Any additional or different terms proposed by you in any purchase order, request for proposal or other document are hereby objected to...

Netflix Medium

We may assign our agreement with you to any affiliated company or to any entity that succeeds to all or substantially all of our business or assets related to the applicable Netflix service.

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▸ View Original Clause Language DOCUMENT RECORD
"
In the event of any conflict or inconsistency between this Product Specific Schedule and the Agreement, solely with respect to Customer's use of Neon Platform Services, this Product Specific Schedule will control.

— Excerpt from Neon's Neon Terms of Service

Provision details

Document information
Document
Neon Terms of Service
Entity
Neon
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-054661
Document ID
CA-D-00685
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4133d284bb924c6c749461aeb90835a0680daf48068ac210d1085a90a5339ef1
Analysis generated
May 7, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Neon
Document: Neon Terms of Service
Record ID: CA-P-054661
Captured: 2026-05-07 09:50:58 UTC
SHA-256: 4133d284bb924c6c…
URL: https://conductatlas.com/platform/neon/neon-terms-of-service/provision/CA-P-054661/product-specific-schedule-controls-over-agreement/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Neon's Product Specific Schedule Controls Over Agreement clause do?

The Product Specific Schedule takes precedence over the general Agreement for Neon Platform Services matters, meaning its specific terms can override the broader Agreement's provisions.

How does this clause affect you?

Where the Product Specific Schedule and the Agreement say different things about Neon Platform Services, the reader is bound by what the Product Specific Schedule says.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with Neon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Neon.