Provision record
Neon · Neon Terms of Service · View original document ↗

Cancellation Deadline Fourteen Business Days Prior

High confidence Common · 289 of 343 platforms
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This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Missing the fourteen-business-day cancellation window obligates the Customer for an additional Subscription Month, making the deadline a hard financial cutoff.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader must act at least fourteen business days before the Subscription Month ends or the subscription will renew.

How other platforms handle this

Anyscale

This Agreement...is the complete and exclusive agreement between the Parties with respect to its subject matter and supersedes any and all prior or contemporaneous agreements, communications and understandings, both written and oral...

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

Kling AI

If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
unless Customer cancels its subscription to such Self Service Plan within fourteen (14) business days prior to the expiration of the then-current Subscription Month.

Excerpt from Neon's Terms of Service

Provision details

Document information
Document
Neon Terms of Service
Entity
Neon
Date stated by the document
Oct. 14, 2026
As printed in Neon’s text (version CA-V-007629), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-005594, captured Aug. 7, 2026
Record ID
CA-P-054676
Document ID
CA-D-000685
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005594)
0d3e354c3d01f6e0bd74c24c0162333bc2ec0ce6590a57ffd06a17579349b830
Analysis generated
May 7, 2026 09:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005594, captured Aug. 7, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007629, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Neon
Document: Neon Terms of Service
Record ID: CA-P-054676
Version: CA-V-005594
Captured: 2026-08-07 01:16:53 UTC
SHA-256: 0d3e354c3d01f6e0…
URL: https://conductatlas.com/platform/neon/neon-terms-of-service/provision/CA-P-054676/cancellation-deadline-fourteen-business-days-prior/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Neon's Cancellation Deadline Fourteen Business Days Prior clause do?

Missing the fourteen-business-day cancellation window obligates the Customer for an additional Subscription Month, making the deadline a hard financial cutoff.

How does this clause affect you?

The reader must act at least fourteen business days before the Subscription Month ends or the subscription will renew.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Neon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Neon.