Neon · Neon Terms of Service · View original document ↗

Cardholder Data Prohibited in Customer Content

High severity High confidence Explicitdocumentlanguage Common · 247 of 352 platforms
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This analysis describes what Neon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Including cardholder data in Customer Content is explicitly prohibited, exposing the Customer to contractual breach if payment card data is uploaded or transmitted through the platform.

Consumer impact (what this means for users)

The reader is prohibited from placing PCI-DSS-defined cardholder data into any Customer Content on Neon's platform.

How other platforms handle this

Glassdoor Medium

We don't allow Content that includes negative comments about identifiable individuals outside of this group.

Google Ads Medium

Content that promotes cruelty or gratuitous violence towards animals

Wyze Medium

User Content may not: be unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer acknowledges and agrees it shall not include in Customer Content any cardholder data as defined under PCI-DSS ("Cardholder Data").

— Excerpt from Neon's Neon Terms of Service

Provision details

Document information
Document
Neon Terms of Service
Entity
Neon
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-054701
Document ID
CA-D-00685
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4133d284bb924c6c749461aeb90835a0680daf48068ac210d1085a90a5339ef1
Analysis generated
May 7, 2026 09:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Neon
Document: Neon Terms of Service
Record ID: CA-P-054701
Captured: 2026-05-07 09:50:58 UTC
SHA-256: 4133d284bb924c6c…
URL: https://conductatlas.com/platform/neon/neon-terms-of-service/provision/CA-P-054701/cardholder-data-prohibited-in-customer-content/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Neon's Cardholder Data Prohibited in Customer Content clause do?

Including cardholder data in Customer Content is explicitly prohibited, exposing the Customer to contractual breach if payment card data is uploaded or transmitted through the platform.

How does this clause affect you?

The reader is prohibited from placing PCI-DSS-defined cardholder data into any Customer Content on Neon's platform.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 247 platforms. See the full comparison.

Is ConductAtlas affiliated with Neon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Neon.