This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that contact, business, and usage data may be shared with an unspecified set of business partners and resellers, and that once a user engages with a partner independently, that engagement is governed by the partner's own privacy terms rather than monday.com's.
The updated policy now explicitly states that Monday.com may use AI-assisted technologies to analyze how its services are used, generate insights and summaries, provide support through virtual agents, and record, transcribe, and analyze calls and meetings. The policy clarifies that this processing occurs as permitted by applicable law and in accordance with the stated purposes. The company also discloses that it engages third-party AI and LLM providers as service vendors. You can review the full policy at privacy@monday.com or contact the company to understand how your specific communications may be processed.
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Compare across platforms →"We engage selected business and channel partners, resellers, distributors and providers of professional services related to our Services, which allow us to explore and pursue growth opportunities by facilitating a stronger local presence and tailored experiences for our prospective and existing Customers and Users. In such instances, we may disclose relevant contact, business and usage details to the respective Partner, to allow them to engage with those Customers and Users for such purposes. If you directly engage with any of our Partners, please note that any aspect of that engagement which is not directly related to the Services and directed by monday.com is beyond the scope of monday.com's Terms and Privacy Policy, and may therefore be governed by the Partner's terms and privacy policy.Excerpt from Monday.com's Privacy Policy
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This provision establishes that contact, business, and usage data may be shared with an unspecified set of business partners and resellers, and that once a user engages with a partner independently, that engagement is governed by the partner's own privacy terms rather than monday.com's.
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