This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that monday.com sources personal data about prospective customers from commercial data brokers and professional networking platforms, meaning individuals may have profile data held by monday.com without having directly interacted with the company.
The updated policy now explicitly states that Monday.com may use AI-assisted technologies to analyze how its services are used, generate insights and summaries, provide support through virtual agents, and record, transcribe, and analyze calls and meetings. The policy clarifies that this processing occurs as permitted by applicable law and in accordance with the stated purposes. The company also discloses that it engages third-party AI and LLM providers as service vendors. You can review the full policy at privacy@monday.com or contact the company to understand how your specific communications may be processed.
View change record →Cross-platform context
See how other platforms handle Third-Party Data Enrichment for Prospect Profiles and similar clauses.
Compare across platforms →"We collect this information directly from you, or from other sources and third parties such as our Customer (your employer), Users and colleagues related to your organizational monday.com account, organizers of events or promotions that both you and us were involved in, and through the use of tools and channels commonly used for connecting between companies and individual professionals in order to explore potential business and employment opportunities, such as LinkedIn, ZoomInfo, Clearbit, Cognism and Lusha.Excerpt from Monday.com's Privacy Policy
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This provision establishes that monday.com sources personal data about prospective customers from commercial data brokers and professional networking platforms, meaning individuals may have profile data held by monday.com without having directly interacted with the company.
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