Provision record
Monday.com · Monday.com Privacy Policy · View original document ↗

Data Retention at monday.com Discretion

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Document Record

What it is

The policy states that personal data may be retained for as long as reasonably needed for service delivery, legal and contractual compliance, and dispute protection, with retention periods determined at monday.com's reasonable discretion and in accordance with an internal data retention policy.

This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision does not specify fixed retention periods for any category of personal data, instead reserving retention duration determinations to monday.com's reasonable discretion and an internal policy document not reproduced in the Privacy Policy.

Consumer impact (what this means for users)

Under these terms, personal data including identifiers, usage logs, recordings, and profile information may be retained beyond the period of active service use for purposes including potential dispute resolution. The agreement does not specify maximum retention periods for any data category, but states that data subject erasure requests may be submitted by emailing support@monday.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email support@monday.com to submit a data erasure request and inquire about the retention period applicable to your personal data.

Cross-platform context

See how other platforms handle Data Retention at monday.com Discretion and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
We may retain your personal data for as long as it is reasonably needed to maintain and expand our relationship and provide you with our Services and offerings; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes (e.g. as required by laws applicable to log-keeping, records and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use), all in accordance with our data retention policy and at our reasonable discretion.

Excerpt from Monday.com's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Monday.com Privacy Policy
Entity
Monday.com
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015837
Document ID
CA-D-00554
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
122167c43bb41ce919a6faf3fed5c0707592bf8b6c3ef510b7c4a5652edd0d39
Analysis generated
July 9, 2026 08:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Monday.com
Document: Monday.com Privacy Policy
Record ID: CA-P-015837
Captured: 2026-07-09 08:54:35 UTC
SHA-256: 122167c43bb41ce9…
URL: https://conductatlas.com/platform/mondaycom/mondaycom-privacy-policy/provision/CA-P-015837/data-retention-at-mondaycom-discretion/
Accessed: Sept. 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Monday.com's Data Retention at monday.com Discretion clause do?

This provision does not specify fixed retention periods for any category of personal data, instead reserving retention duration determinations to monday.com's reasonable discretion and an internal policy document not reproduced in the Privacy Policy.

How does this clause affect you?

Under these terms, personal data including identifiers, usage logs, recordings, and profile information may be retained beyond the period of active service use for purposes including potential dispute resolution. The agreement does not specify maximum retention periods for any data category, but states that data subject erasure requests may be submitted by emailing support@monday.com.

Is ConductAtlas affiliated with Monday.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Monday.com.