This analysis describes what Monday.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a contractual allocation of data controller responsibilities to Customers for all personal data submitted to the platform as Customer Data, requiring Customers to independently satisfy applicable legal obligations for notice, consent, and data subject rights management without reliance on monday.com to fulfill those obligations.
The updated policy now explicitly states that Monday.com may use AI-assisted technologies to analyze how its services are used, generate insights and summaries, provide support through virtual agents, and record, transcribe, and analyze calls and meetings. The policy clarifies that this processing occurs as permitted by applicable law and in accordance with the stated purposes. The company also discloses that it engages third-party AI and LLM providers as service vendors. You can review the full policy at privacy@monday.com or contact the company to understand how your specific communications may be processed.
View change record →Cross-platform context
See how other platforms handle Customer Responsibility for Data Subject Rights in Customer Data and similar clauses.
Compare across platforms →"Our Customers are solely responsible for determining whether and how they wish to use our Services, and for ensuring that all individuals using the Services on the Customer's behalf or at their request, as well as all individuals whose personal data may be included in Customer Data processed through the Services, have been provided with adequate notice and given informed consent to the processing of their personal data, where such consent is necessary or advised, and that all legal requirements applicable to the collection, use or other processing of data through our Services are fully met by the Customer. Our Customers are also responsible for handling data subject rights requests under applicable law, by their Users and other individuals whose data they process through the Services.Excerpt from Monday.com's Privacy Policy
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
This provision establishes a contractual allocation of data controller responsibilities to Customers for all personal data submitted to the platform as Customer Data, requiring Customers to independently satisfy applicable legal obligations for notice, consent, and data subject rights management without reliance on monday.com to fulfill those obligations.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Monday.com.