If your business submits any feedback about Mistral AI's products, Mistral AI can use that feedback, plus any data and outputs associated with it, in any way it chooses, permanently and without any payment or IP restriction.
This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The Feedback license extends beyond the feedback itself to include the Customer Data and Outputs associated with that feedback, and explicitly excludes these from confidentiality protections, meaning that sensitive business data submitted alongside feedback may be used without restriction.
The updated terms redefine when Mistral AI will use customer data and outputs for AI model training. Previously, the terms distinguished between free tiers (where training was opt-out) and Labs Models (where training always occurred). The revised language consolidates experimental models as 'Labs or Preview Models' and explicitly states that training opt-out preferences applied to other products do not carry over to these experimental models. Additionally, the terms now specify that customer data includes 'access to data' and 'coding environment,' expanding what qualifies as trainable material. The liability cap was narrowed to remove the carve-out protecting confidentiality breach claims, meaning liability limits apply more broadly. You can review which Mistral products are set to opt-in versus opt-out by default and avoid Labs or Preview Models if you do not want your data used for training.
View change record →Organizations that routinely provide feedback on AI outputs should be aware that the associated Customer Data and Outputs lose their confidential status and are licensed to Mistral AI without restriction, which may create risk if sensitive or proprietary data is included in feedback submissions.
How other platforms handle this
Microsoft reserves the right to restrict the export of data that may compromise the security of the services or Microsoft's intellectual property.
Datadog reserves the right, but does not assume the obligation, to investigate any violation of these Terms or misuse of the Site.
Pharmaceutical products
"Customer may provide feedback to Mistral AI in connection with its use of the Mistral AI Products (collectively, 'Feedback'). By providing Feedback, Customer acknowledges and agrees that Mistral AI may use, copy, disclose, license, distribute, and exploit such Feedback, along with the Customer Data and Output associated with such Feedback, in any manner without any obligation, royalty, or restriction based on intellectual property rights or otherwise. For clarity, Feedback will not be considered Confidential Information of Customer, and nothing in these Terms will limit Mistral AI's right to independently use, develop, evaluate, or market products, services, or technology, whether incorporating Feedback or otherwise.Excerpt from Mistral AI's Commercial Terms
(1) REGULATORY LANDSCAPE: This provision engages GDPR if personal data is embedded in Customer Data or Outputs associated with Feedback, as the broad license grant may constitute a new processing purpose requiring its own lawful …
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The Feedback license extends beyond the feedback itself to include the Customer Data and Outputs associated with that feedback, and explicitly excludes these from confidentiality protections, meaning that sensitive business data submitted alongside feedback may be used without restriction.
Organizations that routinely provide feedback on AI outputs should be aware that the associated Customer Data and Outputs lose their confidential status and are licensed to Mistral AI without restriction, which may create risk if sensitive or proprietary data is included in feedback submissions.
ConductAtlas has identified this type of provision across 263 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.