Provision record
Mistral AI · Mistral AI Commercial Terms · View original document ↗

Payment dispute notice required within fifteen days

Medium severity Explicit document language Common · 231 of 352 platforms
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Aug 8, 2026

The updated terms redefine when Mistral AI will use customer data and outputs for AI model training. Previously, the terms distinguished between free tiers (where training was opt-out) and Labs Models (where training always occurred). The revised language consolidates experimental models as 'Labs or Preview Models' and explicitly states that training opt-out preferences applied to other products do not carry over to these experimental models. Additionally, the terms now specify that customer data includes 'access to data' and 'coding environment,' expanding what qualifies as trainable material. The liability cap was narrowed to remove the carve-out protecting confidentiality breach claims, meaning liability limits apply more broadly. You can review which Mistral products are set to opt-in versus opt-out by default and avoid Labs or Preview Models if you do not want your data used for training.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2196 other provisions on other platforms.

How other platforms handle this

Synthesia Medium

If we agree to invoice Customer by email, full payment must be received within thirty (30) days from the invoice date.

Calendly Medium

you must provide Calendly with thirty (30) days' written notice prior to the end of the then-current Initial or Renewal Subscription Term of any requests for changes to (i) your Plan Tier, (ii) the number of licenses...

Google Cloud Medium

Google may change its offering of billing options (including by limiting or ceasing to offer any billing option) upon 30 days' notice to Customer and any such change will take effect at the beginning of Customer's next Order Term.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In the event of a good-faith dispute as to an invoice, Customer must (a) pay all undisputed Fees, and (b) notify Mistral AI at support@mistral.ai within fifteen (15) days of the invoice issuance of such good-faith dispute...

Excerpt from Mistral AI's Commercial Terms

Provision details

Document information
Document
Mistral AI Commercial Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-060763
Document ID
CA-D-00769
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
443e14ee3ad0734942b2e9a158842131d439c00655d6e3397877b617167aba39
Analysis generated
May 11, 2026 12:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Commercial Terms
Record ID: CA-P-060763
Captured: 2026-05-11 12:29:38 UTC
SHA-256: 443e14ee3ad07349…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-commercial-terms/provision/CA-P-060763/payment-dispute-notice-required-within-fifteen-days/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Mistral AI's Payment dispute notice required within fifteen days clause do?

The clause states: “In the event of a good-faith dispute as to an invoice, Customer must (a) pay all undisputed Fees, and (b) notify Mistral AI at support@mistral.ai within fifteen (15) days of the invoice issuance of such good-faith dispute...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 231 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.