Track 1 platform and get the weekly governance digest. No credit card required.
This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes additional terms governing commercial use of Mistral AI's hosted products and services, covering account management, content policies, data ownership, and provider transition procedures. The agreement designates aggregated and anonymized usage data as Mistral AI property and authorizes automated monitoring of customer activity for compliance and security purposes. For EU-based business customers subject to the EU Data Act, the document specifies data export and provider switching procedures, including a requirement for written notice submitted at least two months in advance, with associated fees up to EUR 1,000 plus EUR 180 per hour for switching assistance through January 2027.
This document governs the Additional Product Terms for commercial customers using Mistral AI Products on Mistral AI Infrastructure, supplementing the primary Commercial Terms of Service and incorporating Mistral AI's Usage Policy by reference. The terms authorize Mistral AI to conduct automated monitoring of product usage for compliance and security purposes, assert ownership of aggregated or anonymized usage data derived from customer interactions, and permit content removal or account suspension at Mistral AI's sole discretion for policy violations. Notably, the document includes a structured EU Data Act switching and deletion framework for EU customers, effective September 12, 2025, which establishes formal portability rights, defined transitional periods, and switching fees (EUR 1,000 fixed plus EUR 180 per hour) that apply only through January 12, 2027; the document also imposes significant restrictions on Media Customers regarding verified news features and on all customers regarding third-party content obtained via web search. The document engages the EU Data Act (Regulation EU 2023/2854), GDPR through its Data Processing Addendum reference, and potentially the EU AI Act given the audio voice cloning and AI-generated content disclosure requirements. Compliance teams should note that the switching fee structure, content moderation autonomy, and third-party service liability disclaimers may require evaluation under applicable EU consumer and data portability frameworks, with jurisdiction-specific obligations varying materially between EU and non-EU customers.
Institutional analysis available with Compliance
Regulatory exposure by statute, material risk assessment, vendor due diligence action items, and enforcement precedent. Available on Compliance.
Start Compliance free trial1 important change detected
2 versions captured · Last updated: May 2026
Monitoring
Mistral AI has updated this document before.
Monitor includes same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
Compliance Governance Intelligence
Need provision-level monitoring and regulatory mapping?
Compliance includes governance timelines, compliance memos, audit-ready analysis, and full provision tracking.
Start Compliance free trialCross-platform context
See how other platforms handle Audio Products and Voice Cloning Restrictions and similar clauses.
Compare across platforms →Governance Monitoring
Structured alerts for policy changes, governance events, and provision updates across 318+ platforms.