Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on Sep 26, 2026; our capture on Oct 21, 2026 found the same text, but its identity was not checked by them.
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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“Customer must disclose AI-generated or partially AI-generated content generated through the audio Mistral AI Product where required by applicable law.”
“By using such audio Mistral AI Products, Customer agrees to comply with all applicable laws and Mistral AI's Usage Policy.”
“Upon Mistral AI's request, Customer shall (a) reasonably cooperate with Mistral AI to implement any security or safety measure to mitigate or remediate any systemic risks in accordance with the Applicable AI Laws...”
“Customer shall notify Mistral AI of any Serious Incident within forty-eight (48) hours of becoming aware of such Serious Incident, to allow Mistral AI to report such Serious Incident to the Competent Authority.”
“End User Accounts may not be shared, sold, licensed, or otherwise made available outside of Customer's entity or organization.”
“If Customer is a Media Customer, Customer is not authorized to use the verified news feature, such as the AFP news feature, in the Mistral AI Products for editorial use.”
These terms set out the rules Customers must follow when using Mistral AI's products, including audio tools and web-search features. You are responsible for reporting serious problems within 48 hours, keeping End User Accounts within your own organization, and not using AI-generated audio or web-search content in prohibited ways. If you move data away from Mistral AI (a 'Switch'), Mistral AI is not responsible for any data loss or problems that occur, and you may be charged a fixed fee plus an hourly rate for that process.
This document establishes a set of product-specific obligations, restrictions, and risk allocations governing Customer use of Mistral AI's audio and other AI products. Customers bear a dual compliance burden: adherence to applicable law and Mistral AI's Usage Policy across all product interactions, including a forty-eight-hour Serious Incident notification obligation and a demand-triggered duty to cooperate on AI-law-mandated security and safety measures. The document restricts how Customers handle End User Accounts, Inputs, Outputs, Third-Party Content from web-search, and Third-Party Service connections, and it limits Mistral AI's liability entirely for data integrity, loss, and compatibility issues arising from the Switch process. A time-limited fee schedule applies to Switching Requests made before 12 January 2027, combining a fixed EUR 1,000 charge with an uncapped hourly rate of EUR 180, both exclusive of taxes.
As a user of Mistral AI products, you must notify Mistral AI of any Serious Incident within forty-eight hours of first becoming aware of it, and you must not share, sell, or license your End User Account to anyone outside your organization. When you enable connections to Third-Party Services, you grant Mistral AI permission to access those services and perform a broad range of actions — including modifying, deleting, and invoking operations — on your behalf, so you should enable only those connections whose access scope you accept. Where applicable law requires it, you must disclose when audio content you publish was fully or partially AI-generated.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
2 important changes detected
8 versions captured · Latest change detected by ConductAtlas: September 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“Customer must disclose AI-generated or partially AI-generated content generated through the audio Mistral AI Product where required by applicable law.”
“By using such audio Mistral AI Products, Customer agrees to comply with all applicable laws and Mistral AI's Usage Policy.”
“Upon Mistral AI's request, Customer shall (a) reasonably cooperate with Mistral AI to implement any security or safety measure to mitigate or remediate any systemic risks in accordance with the Applicable AI Laws...”
“Customer shall notify Mistral AI of any Serious Incident within forty-eight (48) hours of becoming aware of such Serious Incident, to allow Mistral AI to report such Serious Incident to the Competent Authority.”
“End User Accounts may not be shared, sold, licensed, or otherwise made available outside of Customer's entity or organization.”
“If Customer is a Media Customer, Customer is not authorized to use the verified news feature, such as the AFP news feature, in the Mistral AI Products for editorial use.”
“To the extent permitted by law, Mistral AI shall not be liable for any damages, liabilities, losses, charges or expenses arising out of or in connection with any issues related to the Customer Exportable Data and Assets integrity, loss, compatibility …”
“We may use the Usage Data for our business purposes, including to conduct research, improve the Mistral AI Products, create new Mistral AI Products, or enhance product performance, functionality, and user experience.”
“Customer is not allowed to use Third-Party Content displayed using Mistral AI's web-search feature to (i) copy, store, archive, cache or create a database of the Third-Party Content, (ii) redistribute, resell, or sublicense the Third-Party Content, (iii) as part of …”
“For each Switching Request made before 12 January 2027, Mistral AI may charge the Customer a fixed fee of EUR 1,000 (excl. Taxes), plus an hourly fee of EUR 180 (excl. Taxes) for the time directly spent by Mistral AI …”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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