Mistral AI · Mistral AI Additional Product Terms · View original document ↗

Switching Charges Fixed and Hourly Fee Structure

High severity High confidence Explicitdocumentlanguage Common · 233 of 352 platforms
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The fee structure combines a fixed charge with an uncapped time-based component, meaning the total cost of a Switching Request is variable and depends on the hours Mistral AI directly spends, with taxes additional.

Recent Activity

This document changed recently

Medium May 29, 2026

The updated terms authorize Mistral AI to perform a broader range of actions on data sent to third-party services, moving beyond simple access and retrieval to include execute, transmit, modify, delete, invoke, and otherwise act upon necessary data. Users now explicitly bear responsibility for the actions they request through Mistral AI Products and for compliance with third-party terms. If you use third-party service integrations, you should review what specific actions you are requesting and confirm you understand what data handling Mistral AI is authorized to perform on your behalf.

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Consumer impact (what this means for users)

Customers who submit a Switching Request before 12 January 2027 may be charged EUR 1,000 plus EUR 180 per hour of Mistral AI's direct time on the Switch, excluding applicable Taxes.

How other platforms handle this

Upwork Medium

Upwork will charge Clients a Direct Contracts Fee of $49 for each active Service Contract that is designated as a Client Initiated Direct Contracts.

Whatnot Medium

upon your purchase of an Item and in addition to the payment for the purchased Item, you authorize Whatnot and/or its Billing Agent to charge your Payment Method for the anticipated amount required to ship the purchase Item to Buyer

Google Cloud Medium

If Customer pays by credit card, debit card, or other non-invoiced form of payment, Customer will pay all Fees immediately at the end of the Fee Accrual Period or when otherwise charged by Google.

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▸ View Original Clause Language DOCUMENT RECORD
"
For each Switching Request made before 12 January 2027, Mistral AI may charge the Customer a fixed fee of EUR 1,000 (excl. Taxes), plus an hourly fee of EUR 180 (excl. Taxes) for the time directly spent by Mistral AI in providing Switching services.

— Excerpt from Mistral AI's Mistral AI Additional Product Terms

Provision details

Document information
Document
Mistral AI Additional Product Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-059853
Document ID
CA-D-00770
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b48e516b27a43dd9db08a4d272a3ea5361c0f558feb8664bb9e7bc368f40ea6b
Analysis generated
May 11, 2026 12:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Additional Product Terms
Record ID: CA-P-059853
Captured: 2026-05-11 12:06:12 UTC
SHA-256: b48e516b27a43dd9…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-additional-product-terms/provision/CA-P-059853/switching-charges-fixed-and-hourly-fee-structure/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mistral AI's Switching Charges Fixed and Hourly Fee Structure clause do?

The fee structure combines a fixed charge with an uncapped time-based component, meaning the total cost of a Switching Request is variable and depends on the hours Mistral AI directly spends, with taxes additional.

How does this clause affect you?

Customers who submit a Switching Request before 12 January 2027 may be charged EUR 1,000 plus EUR 180 per hour of Mistral AI's direct time on the Switch, excluding applicable Taxes.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.