“For each Switching Request made before 12 January 2027, Mistral AI may charge the Customer a fixed fee of EUR 1,000 (excl. Taxes), plus an hourly fee of EUR 180 (excl. Taxes) for the time directly spent by Mistral AI in providing Switching services.”
This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The fee structure combines a fixed charge with an uncapped time-based component, meaning the total cost of a Switching Request is variable and depends on the hours Mistral AI directly spends, with taxes additional.
Customers who submit a Switching Request before 12 January 2027 may be charged EUR 1,000 plus EUR 180 per hour of Mistral AI's direct time on the Switch, excluding applicable Taxes.
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You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping and handling charges.
If we charge you fees in connection with any such services, the fee will be expressed as a percentage over European Central Bank rates. Your card issuer may charge you a foreign transaction fee.
Online Service fees may also accrue based on provision of Users, consumption of credits, resolution of tasks, or other measured uses of the Online Services and will be invoiced according to the applicable Order and Documentation.
"For each Switching Request made before 12 January 2027, Mistral AI may charge the Customer a fixed fee of EUR 1,000 (excl. Taxes), plus an hourly fee of EUR 180 (excl. Taxes) for the time directly spent by Mistral AI in providing Switching services.Excerpt from Mistral AI's Additional Product Terms
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The fee structure combines a fixed charge with an uncapped time-based component, meaning the total cost of a Switching Request is variable and depends on the hours Mistral AI directly spends, with taxes additional.
Customers who submit a Switching Request before 12 January 2027 may be charged EUR 1,000 plus EUR 180 per hour of Mistral AI's direct time on the Switch, excluding applicable Taxes.
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