Mistral AI · Mistral AI Additional Product Terms · View original document ↗

Mistral AI Liability Limitation for Switch and Deletion Issues

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Mistral AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The exclusion is broad in both the type of harm covered and the causal connection required, meaning Customer bears full financial risk for any data-related problem arising from the Switch process.

Recent Activity

This document changed recently

Medium May 29, 2026

The updated terms authorize Mistral AI to perform a broader range of actions on data sent to third-party services, moving beyond simple access and retrieval to include execute, transmit, modify, delete, invoke, and otherwise act upon necessary data. Users now explicitly bear responsibility for the actions they request through Mistral AI Products and for compliance with third-party terms. If you use third-party service integrations, you should review what specific actions you are requesting and confirm you understand what data handling Mistral AI is authorized to perform on your behalf.

View change record →

Consumer impact (what this means for users)

Customers cannot recover from Mistral AI for any damages, losses, or costs tied to data integrity, loss, compatibility, or other issues connected to the Switch.

How other platforms handle this

Leonardo AI Medium

To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with: (a) Your computing environment...

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
Mistral AI shall not be liable for any damages, liabilities, losses, charges or expenses arising out of or in connection with any issues related to the Customer Exportable Data and Assets integrity, loss, compatibility issues or any other issue that may occur during or as a result of the Switch...

— Excerpt from Mistral AI's Mistral AI Additional Product Terms

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Mistral AI Additional Product Terms
Entity
Mistral AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-059873
Document ID
CA-D-00770
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b48e516b27a43dd9db08a4d272a3ea5361c0f558feb8664bb9e7bc368f40ea6b
Analysis generated
May 11, 2026 12:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Mistral AI
Document: Mistral AI Additional Product Terms
Record ID: CA-P-059873
Captured: 2026-05-11 12:06:12 UTC
SHA-256: b48e516b27a43dd9…
URL: https://conductatlas.com/platform/mistral-ai/mistral-ai-additional-product-terms/provision/CA-P-059873/mistral-ai-liability-limitation-for-switch-and-deletion-issues/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Mistral AI's Mistral AI Liability Limitation for Switch and Deletion Issues clause do?

The exclusion is broad in both the type of harm covered and the causal connection required, meaning Customer bears full financial risk for any data-related problem arising from the Switch process.

How does this clause affect you?

Customers cannot recover from Mistral AI for any damages, losses, or costs tied to data integrity, loss, compatibility, or other issues connected to the Switch.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Mistral AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Mistral AI.