Provision record
Miro · Miro Terms of Service · View original document ↗

Customer Data Processing Addendum

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

The terms reference a Customer Data Processing Addendum (CDPA), accessible at miro.com/legal/customer-data-processing-addendum/, which governs Miro's processing of personal data on behalf of customers, particularly relevant for GDPR Article 28 compliance.

This analysis describes what Miro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The CDPA establishes Miro's obligations as a data processor under GDPR and similar frameworks, defining the legal basis and conditions under which customer personal data is processed. Enterprise customers are required to assess the CDPA to satisfy their own controller-level compliance obligations.

Interpretive note: The CDPA is referenced by the Terms of Service but its substantive provisions are contained in a separate document; compliance implications depend on the CDPA's specific content.

Consumer impact (what this means for users)

The agreement incorporates a separate Customer Data Processing Addendum that governs how personal data processed through Miro boards and services is handled under data protection law. Business customers acting as data controllers under GDPR should review the CDPA in conjunction with the Subprocessors List.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...

See all platforms with this clause type →
ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The CDPA directly implicates GDPR Article 28, which requires a written contract between controllers and processors.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Miro Terms of Service
Entity
Miro
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013030
Document ID
CA-D-00555
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fde838f90b08bff38488a04b3026c97c0f05a90baa988746f46596f1b0fa41c1
Analysis generated
May 21, 2026 04:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Miro
Document: Miro Terms of Service
Record ID: CA-P-013030
Captured: 2026-05-21 04:14:00 UTC
SHA-256: fde838f90b08bff3…
URL: https://conductatlas.com/platform/miro/miro-terms-of-service/provision/CA-P-013030/customer-data-processing-addendum/
Accessed: Sept. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Miro's Customer Data Processing Addendum clause do?

The CDPA establishes Miro's obligations as a data processor under GDPR and similar frameworks, defining the legal basis and conditions under which customer personal data is processed. Enterprise customers are required to assess the CDPA to satisfy their own controller-level compliance obligations.

How does this clause affect you?

The agreement incorporates a separate Customer Data Processing Addendum that governs how personal data processed through Miro boards and services is handled under data protection law. Business customers acting as data controllers under GDPR should review the CDPA in conjunction with the Subprocessors List.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Miro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Miro.