Microsoft · Responsible AI

Inclusiveness in AI

Low severity
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What it is

Microsoft commits to designing AI that works for everyone, including the more than one billion people globally with disabilities, so that AI improves lives and does not exclude anyone.

Consumer impact (what this means for users)

This commitment means Microsoft aims to ensure its AI products work equitably for users with disabilities and from diverse backgrounds, though users who experience exclusion or harm have no direct claim under this voluntary principle.

Cross-platform context

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Why it matters (compliance & risk perspective)

Inclusive AI design affects whether marginalized groups, people with disabilities, and underrepresented communities benefit from or are excluded by AI systems — a key equity and legal compliance consideration.

View original clause language
Inclusiveness: AI systems should empower everyone and engage people. AI should empower everyone and engage people. People with disabilities number more than one billion globally; technologies that can improve their lives, address daily challenges, and become more independent are important.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: The inclusiveness principle engages the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act (for US government technology procurement), EU Web Accessibility Directive, EU AI Act Art. 10 (bias mitigation including for persons with disabilities), and GDPR's non-discrimination requirements. The DOJ enforces ADA compliance; the EU AI Office and national DPAs enforce relevant EU requirements. (2)

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Applicable agencies

  • FTC
    FTC can investigate AI systems that systematically exclude or disadvantage consumers as unfair practices under FTC Act Section 5.
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Provision details

Document information
Document
Responsible AI
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003115
Document ID
CA-D-00003
Evidence Provenance
Source URL
Wayback Machine
SHA-256
17d4b7dd772937329cdd57fe4bced78e38fc42b1260d418279febdf8127cc1d7
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft | Document: Responsible AI | Record: CA-P-003115
Captured: 2026-04-27 08:55:46 UTC | SHA-256: 17d4b7dd77293732…
URL: https://conductatlas.com/platform/microsoft/responsible-ai/inclusiveness-in-ai/
Accessed: May 2, 2026
Classification
Severity
Low
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