Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Code of Conduct and Content Moderation

Medium severity Rare · 2 of 343 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision creates enforceable compliance obligations that define the scope of acceptable service use. It establishes the baseline conduct standards that govern the user-service relationship and provides the operational framework for content moderation decisions.

Clause Stability Stable

0
Changes
4
Months Monitored
Apr 3, 2026
First Seen
Apr 28, 2026
Last Seen
This clause type exists across 302 other provisions on other platforms.

Consumer impact (what this means for users)

Users are required to refrain from the specified conduct categories to maintain service access. Violation of these prohibitions exposes users to enforcement actions under the agreement, which may include account suspension or termination.

How other platforms handle this

Eventbrite Medium

All Users must abide by Eventbrite's Community Guidelines which are incorporated by reference into, and are part of, these Terms. You have no right to use, and you agree not to use, any Site Content for your own commercial purposes. You have no right to, and you agree not to, scrape, crawl, or emplo...

Sony PlayStation Medium

CODE OF CONDUCT — Breach of these Terms by you or your Child (if accepting these Terms on behalf of a child) may result in the temporary or permanent suspension of your console or your Account, including any accounts you may have set up for a child under 18 ("Child Accounts") under your Account, and...

OpenAI Medium

You must comply with our Usage Policies when using the Services. You may not use the Services in any way that violates applicable laws, infringes intellectual property rights, generates harmful content, or circumvents our safety systems.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
When using the Services, you must comply with these Terms and the Microsoft Services Agreement Code of Conduct. Prohibited conduct includes (but is not limited to): engaging in any activity that violates the legal rights of others, including sharing content that is defamatory, harassing, or threatens harm; uploading content that infringes intellectual property rights; sharing material that exploits minors; engaging in conduct that constitutes or encourages illegal activities; attempting to gain unauthorized access to any Microsoft service, account, or network.

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 12, 2026
Record ID
CA-P-000017
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
246226a9dde020cff365053de9faaea24c0f1babf1b6627a58b10222e23e9703
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-000017
Captured: 2026-04-28 08:17:11 UTC
SHA-256: 246226a9dde020cf…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/code-of-conduct-and-content-moderation/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Microsoft's Code of Conduct and Content Moderation clause do?

The provision creates enforceable compliance obligations that define the scope of acceptable service use. It establishes the baseline conduct standards that govern the user-service relationship and provides the operational framework for content moderation decisions.

How does this clause affect you?

Users are required to refrain from the specified conduct categories to maintain service access. Violation of these prohibitions exposes users to enforcement actions under the agreement, which may include account suspension or termination.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.