Children under 13 are not allowed to use Microsoft services including Copilot without parental consent, and Microsoft may terminate accounts it discovers belong to users under 13. Parents of teens aged 13-17 should be aware that parental consent requirements vary by country.
This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes Microsoft's compliance obligations under the Children's Online Privacy Protection Act (COPPA) and implements age-based access controls as a foundational eligibility requirement for service use. The clause establishes the procedural mechanisms through which the company identifies and responds to underage account holders.
Children under 13 using Copilot or other Microsoft services without a properly configured family account may have their personal data collected under adult consent terms, and parents may not be aware that their child's AI interactions are subject to Microsoft's broad content license.
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"Microsoft services are not intended for and may not be used by anyone under 13. If you are a parent or guardian and discover your child under 13 is using the services, please contact us. If we discover that a user is under 13, we may terminate the account. We also may need parental consent for children between 13 and 18 in some jurisdictions.— Excerpt from Microsoft Copilot's Microsoft Copilot Terms of Service
REGULATORY FRAMEWORK: This provision directly implicates COPPA 15 U.S.C. §6501 et seq. and 16 CFR Part 312 which require verifiable parental consent before collecting personal information from children under 13; GDPR Art. 8 which sets the digital consent age at 16 (with member states permitted to lower to 13) and requires parental consent for children below that age; UK Age Appropriate Design Code (Children's Code) ICO guidance; and California AADC (Age-Appropriate Design Code Act) AB 2273. The FTC enforces COPPA; EU DPAs and the ICO enforce GDPR Art. 8 and the Children's Code respectively.
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This provision operationalizes Microsoft's compliance obligations under the Children's Online Privacy Protection Act (COPPA) and implements age-based access controls as a foundational eligibility requirement for service use. The clause establishes the procedural mechanisms through which the company identifies and responds to underage account holders.
Children under 13 using Copilot or other Microsoft services without a properly configured family account may have their personal data collected under adult consent terms, and parents may not be aware that their child's AI interactions are subject to Microsoft's broad content license.
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