Microsoft Copilot · Microsoft Copilot Terms of Service

Minors and COPPA Compliance

High severity
Share 𝕏 Share in Share

What it is

Children under 13 are not allowed to use Microsoft services including Copilot without parental consent, and Microsoft may terminate accounts it discovers belong to users under 13. Parents of teens aged 13-17 should be aware that parental consent requirements vary by country.

Consumer impact (what this means for users)

Children under 13 using Copilot or other Microsoft services without a properly configured family account may have their personal data collected under adult consent terms, and parents may not be aware that their child's AI interactions are subject to Microsoft's broad content license.

How other platforms handle this

Eventbrite Medium

As Eventbrite is a global company, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data pro...

Microsoft Medium

Personal data collected by Microsoft may be stored and processed in the United States or any other country where Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft complies with applicable legal frameworks relating to the transfer of data across borders, i...

Ledger Medium

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside France and choo...

See all platforms with this clause type →
Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

With Copilot now embedded across Windows and Microsoft 365 products widely used in schools and by families, the risk of minors inadvertently being subject to AI data collection practices covered by the adult terms is significant.

View original clause language
Microsoft services are not intended for and may not be used by anyone under 13. If you are a parent or guardian and discover your child under 13 is using the services, please contact us. If we discover that a user is under 13, we may terminate the account. We also may need parental consent for children between 13 and 18 in some jurisdictions.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision directly implicates COPPA 15 U.S.C. §6501 et seq. and 16 CFR Part 312 which require verifiable parental consent before collecting personal information from children under 13; GDPR Art. 8 which sets the digital consent age at 16 (with member states permitted to lower to 13) and requires parental consent for children below that age; UK Age Appropriate Design Code (Children's Code) ICO guidance; and California AADC (Age-Appropriate Design Code Act) AB 2273. The FTC enforces COPPA; EU DPAs and the ICO enforce GDPR Art. 8 and the Children's Code respectively.

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

  • FTC
    The FTC enforces COPPA (16 CFR Part 312) and has authority to penalize services that collect personal data from children under 13 without verifiable parental consent.
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
CAN-SPAM
United States Federal
DMA
European Union
FCRA
United States Federal
GDPR
European Union
GLBA
United States Federal
HIPAA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002526
Document ID
CA-D-00017
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9e6fea13d11180a77c251a015d9205d45a483988a877f87cabb0e937e10c6b21
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Microsoft Copilot | Document: Microsoft Copilot Terms of Service | Record: CA-P-002526
Captured: 2026-03-06 20:21:09 UTC | SHA-256: 9e6fea13d11180a7…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/minors-and-coppa-compliance/
Accessed: April 29, 2026
Classification
Severity
High
Categories

Other provisions in this document

Related Analysis