Users who submit feedback or product improvement ideas to Mercury grant Mercury the right to use that feedback without compensation, without confidentiality obligations, and without any obligation to the user arising from the feedback submission.
This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that any product feedback or ideas submitted by users are treated as unrestricted, non-confidential disclosures that Mercury may use or share without compensation or any fiduciary duty to the submitting user.
Mercury's updated terms establish detailed rules for how recurring autopay works on invoices. Under the revised language, payers authorize recurring ACH debits through a separate addendum, Mercury will not retry failed payments (except once if caused by a Mercury system issue), and autopay authorization will automatically cancel after two consecutive failures in a series. You can prevent autopay cancellation by ensuring payers have sufficient funds, re-enrolling the payer, or requesting manual payment if the series fails twice.
View change record →The updated terms establish that when customers pay invoices you issue through Mercury Invoicing via ACH debit, Mercury will apply a hold period before crediting the funds to your account. The hold period is determined by Mercury in its sole discretion based on risk factors related to the transaction, payer, and payment history, and may range from 1 to 4 business days from the date the ACH debit is initiated. Mercury will display an estimated funds availability date for each incoming invoice payment in your Invoicing dashboard.
View change record →Under this clause, any feedback or product ideas submitted to Mercury become available for Mercury's unrestricted use without compensation to the submitting user. The agreement characterizes all such submissions as gratuitous and unsolicited regardless of how the feedback was requested.
Cross-platform context
See how other platforms handle Feedback License Without Compensation and similar clauses.
Compare across platforms →"You may choose to, or we may invite you to, submit comments or ideas about the Services, including without limitation about how to improve the Services or our products ("Feedback"). By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction, and will not place Mercury under any fiduciary or other obligation, and that we are free to use your Feedback without any additional compensation to you, or to disclose your Feedback on a non-confidential basis or otherwise to anyone.Excerpt from Mercury's Terms of Service
1) REGULATORY LANDSCAPE: Feedback assignment clauses are standard in technology platform agreements and do not typically engage specific regulatory frameworks unless feedback involves personal data, in which case GDPR and CCPA data handling requirements may …
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This provision establishes that any product feedback or ideas submitted by users are treated as unrestricted, non-confidential disclosures that Mercury may use or share without compensation or any fiduciary duty to the submitting user.
Under this clause, any feedback or product ideas submitted to Mercury become available for Mercury's unrestricted use without compensation to the submitting user. The agreement characterizes all such submissions as gratuitous and unsolicited regardless of how the feedback was requested.
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