The policy states that Mercury's services are not directed at children under 13 and that Mercury does not knowingly collect Personal Information from users under 13, with a parental contact mechanism provided.
This analysis describes what Mercury's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes COPPA compliance positioning; because Mercury also states it does not knowingly sell or share Personal Information of minors under 16 elsewhere in the policy, the age threshold for data sale and sharing restrictions extends to a broader group than the under-13 service exclusion.
The updated policy states that Mercury may now collect personal information directly from employees, contractors, payment beneficiaries, and dependents at a business's direction, without requiring those individuals' direct consent to Mercury. This expands the pool of individuals whose data Mercury processes beyond those who directly use the service. Additionally, the revised SMS terms separate transactional messages (receipts, confirmations) from marketing messages, requiring separate consent for marketing SMS. You can manage marketing SMS consent independently from transactional message receipt.
View change record →The updated privacy policy now discloses that cookies from Facebook Ads, Bing Ads, Braze, Google Ads, and LinkedIn Ads serve an additional purpose: 'SaleOfInfo'. This means data collected through these cookies may be sold or shared with third-party commercial partners, beyond their existing use for advertising and analytics. Under the revised policy, Mercury treats data from these cookies as subject to potential sale or commercial sharing. You can review Mercury's full privacy policy to understand your data rights and any available opt-out mechanisms.
View change record →Under this provision, users under 13 are excluded from Mercury's services, and parents or guardians who believe a minor's data has been collected may contact Mercury at [email protected] to request its removal; separately, the policy states that Personal Information of users under 16 is not knowingly sold or shared.
Cross-platform context
See how other platforms handle Children's Data Restriction and similar clauses.
Compare across platforms →"Mercury is built for businesses and adults. Our services are not directed at children under 13, and we do not knowingly collect Personal Information from anyone under the age of 13. If you are a parent or guardian and believe that we might have any Personal Information from your minor, please contact us at [email protected] .Excerpt from Mercury's Privacy Policy
1) REGULATORY LANDSCAPE: This provision engages COPPA, which prohibits knowing collection of personal information from children under 13 without verifiable parental consent, enforced by the FTC.
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This provision establishes COPPA compliance positioning; because Mercury also states it does not knowingly sell or share Personal Information of minors under 16 elsewhere in the policy, the age threshold for data sale and sharing restrictions extends to a broader group than the under-13 service exclusion.
Under this provision, users under 13 are excluded from Mercury's services, and parents or guardians who believe a minor's data has been collected may contact Mercury at [email protected] to request its removal; separately, the policy states that Personal Information of users under 16 is not knowingly sold or shared.
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