Medium makes no guarantees about whether its platform will work properly, be available, or be free of errors, and it disclaims all legal warranties about the quality or fitness of its services.
This analysis describes what Medium's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This means if Medium's platform malfunctions, loses your content, or fails to perform as expected, you generally have no warranty claim against Medium for those failures.
The updated terms expand a data collection warranty to apply to all personal information users provide to Medium, not limited to newsletter editor submissions. Users now represent and warrant that any personal information they submit has been lawfully collected and that all required notices and consents were obtained before collection. This means the warranty applies whether data is provided through newsletters, account profiles, submissions, or other Medium features. If a user provides personal information collected without proper notice or consent, they may be in breach of this representation.
View change record →This explicit disclaimer of all warranties in all-caps format creates a clearer legal protection for Medium by eliminating any implied merchantability or fitness expectations.
View full change record →Users, including paying subscribers, accept that Medium's platform is provided without any quality guarantees, which limits legal recourse if the service fails to deliver expected functionality or causes content loss.
How other platforms handle this
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. GRAMMARLY DOES NOT WARRANT THAT THE SERVICES WILL BE UN...
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REPLIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED...
THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. PLAID DOES NOT WARRANT THAT THE SERVICES WILL BE ...
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"THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. MEDIUM SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.— Excerpt from Medium's Medium Terms of Service
(1) REGULATORY LANDSCAPE: Broad warranty disclaimers in consumer contracts may be constrained by implied warranties under the Uniform Commercial Code and state consumer protection statutes in the United States. In the EU, consumer contracts cannot fully disclaim conformity guarantees under the Consumer Rights Directive and related national laws, meaning this clause may have limited enforceability for EU users. (2) GOVERNANCE EXPOSURE: Low to Medium. Warranty disclaimers are standard in platform terms and are routinely upheld in commercial contexts. Their enforceability against consumers (as opposed to businesses) varies by jurisdiction, particularly in states with strong implied warranty protections. (3) JURISDICTION FLAGS: EU and EEA consumers retain statutory conformity rights that cannot be waived by contract. Some U.S. states may limit the scope of implied warranty disclaimers in consumer-facing agreements. The disclaimer's applicability to paid subscribers who have a reasonable expectation of service functionality may face greater scrutiny than for free-tier users. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations relying on Medium as a publishing or content distribution platform should not treat this as a service level agreement substitute. No uptime or availability commitments are made, and no contractual remedy exists for service outages under this disclaimer. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether reliance on Medium as a primary content platform is consistent with organizational risk tolerance given the absence of any service quality commitment. Content backup and redundancy strategies should be evaluated independently of Medium's terms.
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This means if Medium's platform malfunctions, loses your content, or fails to perform as expected, you generally have no warranty claim against Medium for those failures.
Users, including paying subscribers, accept that Medium's platform is provided without any quality guarantees, which limits legal recourse if the service fails to deliver expected functionality or causes content loss.
ConductAtlas has identified this type of provision across 41 platforms. See the full comparison.
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