Medium · Medium Terms of Service · View original document ↗

Mandatory Arbitration and Class Action Waiver

High severity High confidence Explicitdocumentlanguage Common · 112 of 325 platforms
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Recent governance activity Medium recorded 3 documented changes in the last 30 days.
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Document Record

What it is

If you have a legal dispute with Medium, you must resolve it through individual arbitration rather than a court case, and you give up your right to join a class action lawsuit with other users.

This analysis describes what Medium's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Class action waivers significantly limit users' practical ability to pursue small or medium-sized claims, since the cost of individual arbitration often exceeds the value of what any single user might recover.

Consumer impact (what this means for users)

This clause means that if Medium wrongs you financially or otherwise, you cannot band together with other affected users in a class action lawsuit, and your only recourse is individual arbitration, which can be costly and less accessible than court proceedings.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Within 30 days of creating your Medium account, send an email to the arbitration opt-out address specified in the Terms of Service stating your name, account email, and intent to opt out of the arbitration agreement.

How other platforms handle this

Unity High

YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...

Anthropic Medium

Any Dispute will be determined in English by final, binding arbitration according to the region-specific processes below. Judgment on any award issued through the arbitration process in this Section J.2 (Arbitration) may be entered in any court having jurisdiction. EACH PARTY AGREES THEY ARE WAIVING...

Stripe Medium

You and Stripe agree to resolve any disputes, controversies, or claims arising out of or relating to this agreement or the Services through binding individual arbitration instead of in court, except that either party may bring claims in small claims court if they qualify. There will be no right or a...

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▸ View Original Clause Language DOCUMENT RECORD
"
You and Medium agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. YOU AND MEDIUM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

— Excerpt from Medium's Medium Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses and class action waivers in consumer contracts are subject to scrutiny under the FTC Act and have been subject to rulemaking efforts at the CFPB, though the CFPB's 2017 arbitration rule was repealed. State attorneys general in California and other states have challenged consumer arbitration waivers. The enforceability of class action waivers for non-employees in consumer contracts varies by jurisdiction and has been limited in certain state courts. (2) GOVERNANCE EXPOSURE: High. The class action waiver combined with mandatory arbitration substantially limits aggregate legal exposure for Medium but creates material access-to-justice concerns for consumers with small individual claims. This structure is common in consumer platform terms but has drawn regulatory attention and legislative pushback in California and at the federal level. (3) JURISDICTION FLAGS: EU users may have limited exposure to this clause, as EU consumer protection law generally prohibits mandatory arbitration clauses that strip consumers of access to national courts. California residents may have specific protections under state consumer arbitration statutes. The clause's enforceability in New York and other states with strong consumer protection regimes should be evaluated on a jurisdiction-specific basis. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations executing B2B agreements with Medium should assess whether this arbitration clause applies to commercial relationships or only to consumer-facing terms. The clause does not appear to include an explicit carve-out for injunctive relief in all circumstances, which may affect the availability of emergency legal remedies. (5) COMPLIANCE CONSIDERATIONS: Legal teams should note the 30-day opt-out window and ensure that any employee or organizational accounts created on Medium are reviewed for arbitration opt-out eligibility. Compliance programs should document whether the opt-out procedure was exercised at account creation, particularly for accounts used in professional or regulated contexts.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in consumer contracts, including the adequacy of disclosure around arbitration and class action waiver terms.
    File a complaint →
  • State AG
    State attorneys general in California and other states have enforcement authority over consumer arbitration clauses and class action waivers under state consumer protection statutes.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Medium Terms of Service
Entity
Medium
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-005975
Document ID
CA-D-00245
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
22abe871b153633e092c07876a047e3035c3c7c04031b61bf466223e419ef1da
Analysis generated
May 9, 2026 18:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Medium
Document: Medium Terms of Service
Record ID: CA-P-005975
Captured: 2026-05-09 18:13:37 UTC
SHA-256: 22abe871b153633e…
URL: https://conductatlas.com/platform/medium/medium-terms-of-service/mandatory-arbitration-and-class-action-waiver/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Medium's Mandatory Arbitration and Class Action Waiver clause do?

Class action waivers significantly limit users' practical ability to pursue small or medium-sized claims, since the cost of individual arbitration often exceeds the value of what any single user might recover.

How does this clause affect you?

This clause means that if Medium wrongs you financially or otherwise, you cannot band together with other affected users in a class action lawsuit, and your only recourse is individual arbitration, which can be costly and less accessible than court proceedings.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 112 platforms. See the full comparison.

Is ConductAtlas affiliated with Medium?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Medium.