Luma AI · Luma AI Terms of Service

HIPAA Non-Compliance Disclaimer

High severity
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What it is

Luma AI explicitly states its platform is not HIPAA-compliant, meaning healthcare providers and others handling protected health information should not use Luma for patient data.

Consumer impact (what this means for users)

If you work in healthcare and upload any patient or health information to Luma, you are solely responsible for any HIPAA violations — Luma has explicitly disclaimed all responsibility for protected health data.

Cross-platform context

See how other platforms handle HIPAA Non-Compliance Disclaimer and similar clauses.

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Why it matters (compliance & risk perspective)

Healthcare professionals or entities who upload patient information or protected health data to Luma would be violating HIPAA, and Luma accepts no liability — the regulatory and legal risk falls entirely on the user.

View original clause language
Customer acknowledges that the Services are not designed for HIPAA compliance and that Luma is not a Business Associate as defined under HIPAA. Notwithstanding anything else in this Agreement, Luma has no liability for Prohibited Data or use of the Services for High Risk Activities.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: HIPAA 45 C.F.R. Parts 160 and 164 (Privacy and Security Rules) requires covered entities to enter Business Associate Agreements (BAAs) with vendors who process Protected Health Information (PHI). Luma explicitly disclaims BAA status. The HHS Office for Civil Rights (OCR) enforces HIPAA and has fined covered entities for failing to obtain BAAs with technology vendors. FTC Act Section 5 applies to health data misrepresentation more broadly. State health privacy laws (e.g., California CMIA, New York SHIELD Act for health data) may impose additional obligations. (2)

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Applicable agencies

  • Hhs Ocr
    HIPAA violations by covered entities or business associates using non-compliant vendors like Luma for PHI processing fall under HHS Office for Civil Rights enforcement jurisdiction.
    File a complaint →

Provision details

Document information
Document
Luma AI Terms of Service
Entity
Luma AI
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004098
Document ID
CA-D-00498
Evidence Provenance
Source URL
Wayback Machine
SHA-256
02f560c92743c63df6d2a70301fb351f22e67ae3d3fcf238d7628d14693722b9
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Luma AI | Document: Luma AI Terms of Service | Record: CA-P-004098
Captured: 2026-04-30 06:05:56 UTC | SHA-256: 02f560c92743c63d…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-terms-of-service/hipaa-non-compliance-disclaimer/
Accessed: May 2, 2026
Classification
Severity
High
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