The agreement prohibits users under 13 from accessing the Services and requires users between 13 and 18 to have parental or guardian consent. Luma states it does not knowingly collect personal information from children under 13 and will delete such information if discovered.
This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes age-based access controls and a COPPA compliance commitment. The mechanism for enforcement relies on user self-representation at account creation rather than independent age verification, which is typical but creates a gap between stated policy and practical enforcement.
Under this clause, users under 13 are not authorized to use the Services, and users between 13 and 18 must have parental consent. The agreement states that personal information collected from users under 13 will be deleted upon discovery, and the document provides support@lumalabs.ai as a contact for reporting such concerns.
How other platforms handle this
Client will not... (ii) interfere with any independent efforts by Plaid to provide End User notice or obtain End User consent
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
"You represent and warrant that: (a) you have not previously been suspended or removed from the Services; (b) your use of the Services complies with all Laws; and (c) you are at least 18 years old (or, if between 13 and 18, that you have your parent's or legal guardian's consent to be bound by this Agreement). Users under 13 are not authorized to use the Services. COPPA NOTICE: Luma does not knowingly collect personal information from children under 13. If Luma discovers that a user under 13 has provided personal information, it will promptly delete that information; contact support@lumalabs.ai if you believe this has occurred.Excerpt from Luma AI's Terms of Service
(1) REGULATORY LANDSCAPE: This provision directly engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13.
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This provision establishes age-based access controls and a COPPA compliance commitment. The mechanism for enforcement relies on user self-representation at account creation rather than independent age verification, which is typical but creates a gap between stated policy and practical enforcement.
Under this clause, users under 13 are not authorized to use the Services, and users between 13 and 18 must have parental consent. The agreement states that personal information collected from users under 13 will be deleted upon discovery, and the document provides support@lumalabs.ai as a contact for reporting such concerns.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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