Everything you type, upload, or share in a conversation with Luma's AI agents is collected and stored, and may appear in the AI's responses.
This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users should be aware that sensitive personal information shared in AI chat conversations is collected and retained, and may be reproduced in AI outputs, which could have implications for confidentiality if outputs are shared with others.
Separates and reframes conversation data collection into a distinct provision with reduced severity, making it less prominent despite the sensitivity of chat content including multimedia materials.
View full change record →Any text, images, or videos you submit to Luma's AI agents are collected in full and may reappear in the AI's responses. Users should avoid sharing confidential, sensitive, or personally identifying information in conversations with Luma's AI tools.
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If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.
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"Conversations. Our Services allow you to interact with AI agents through chat conversations, including by submitting text, images, video, and other materials ("Inputs"). These conversations generate responses based on your Inputs ("Outputs"). We collect the content of your conversations, including any information you choose to provide in your Inputs, and this information may be reproduced in the Outputs.— Excerpt from Luma AI's Luma AI Privacy Policy
REGULATORY LANDSCAPE: The collection of conversation content engages GDPR Articles 5 and 6 (data minimization and lawful basis) and may implicate Article 9 if conversations include special category data such as health information. CCPA's personal information definition encompasses conversation content. If conversation data is used for AI training, the EU AI Act may require evaluation. The FTC Act applies to representations about how conversation content is used and stored. GOVERNANCE EXPOSURE: Medium. The disclosure that conversation content, including user-submitted images and video, is collected in full and may be reproduced in outputs is clear, but the combination of this with AI training use and potential third-party sharing creates meaningful data exposure for users who share sensitive information in conversations. JURISDICTION FLAGS: EEA and UK users have GDPR data minimization rights that may be relevant if conversation data is retained beyond what is necessary for service delivery. Illinois users should be cautious if conversations include images that could trigger BIPA considerations. Enterprise users should note that the enterprise carve-out means this provision may not apply to their context. CONTRACT AND VENDOR IMPLICATIONS: Enterprises using Luma's AI agent features should confirm in their data processing agreements whether employee or customer conversation data is used for model training and what retention periods apply. COMPLIANCE CONSIDERATIONS: Legal and compliance teams should assess whether adequate notice is given to users at the point of conversation about the collection and potential training use of conversation content. Retention policies for conversation data should be documented and aligned with data minimization principles.
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Users should be aware that sensitive personal information shared in AI chat conversations is collected and retained, and may be reproduced in AI outputs, which could have implications for confidentiality if outputs are shared with others.
Any text, images, or videos you submit to Luma's AI agents are collected in full and may reappear in the AI's responses. Users should avoid sharing confidential, sensitive, or personally identifying information in conversations with Luma's AI tools.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.