Provision record
Luma AI · Luma AI Privacy Policy · View original document ↗

Conversation and Input Data Collection

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Everything you type, upload, or share in a conversation with Luma's AI agents is collected and stored, and may appear in the AI's responses.

This analysis describes what Luma AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users should be aware that sensitive personal information shared in AI chat conversations is collected and retained, and may be reproduced in AI outputs, which could have implications for confidentiality if outputs are shared with others.

Consumer impact (what this means for users)

Any text, images, or videos you submit to Luma's AI agents are collected in full and may reappear in the AI's responses. Users should avoid sharing confidential, sensitive, or personally identifying information in conversations with Luma's AI tools.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email hello@lumalabs.ai to request deletion of your conversation history and any associated personal data. Luma may ask you to verify your identity before processing the request.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Conversations. Our Services allow you to interact with AI agents through chat conversations, including by submitting text, images, video, and other materials ("Inputs"). These conversations generate responses based on your Inputs ("Outputs"). We collect the content of your conversations, including any information you choose to provide in your Inputs, and this information may be reproduced in the Outputs.

Excerpt from Luma AI's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The collection of conversation content engages GDPR Articles 5 and 6 (data minimization and lawful basis) and may implicate Article 9 if conversations include special category data such as health information.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Luma AI Privacy Policy
Entity
Luma AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009640
Document ID
CA-D-00497
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6b82cdbfd54f761eeed99a77810eb14dd07a0dbf17a465726af4f6edc82cd38f
Analysis generated
May 10, 2026 20:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Luma AI
Document: Luma AI Privacy Policy
Record ID: CA-P-009640
Captured: 2026-05-10 20:49:39 UTC
SHA-256: 6b82cdbfd54f761e…
URL: https://conductatlas.com/platform/luma-ai/luma-ai-privacy-policy/provision/CA-P-009640/conversation-and-input-data-collection/
Accessed: Sept. 15, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Luma AI's Conversation and Input Data Collection clause do?

Users should be aware that sensitive personal information shared in AI chat conversations is collected and retained, and may be reproduced in AI outputs, which could have implications for confidentiality if outputs are shared with others.

How does this clause affect you?

Any text, images, or videos you submit to Luma's AI agents are collected in full and may reappear in the AI's responses. Users should avoid sharing confidential, sensitive, or personally identifying information in conversations with Luma's AI tools.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Luma AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Luma AI.