Provision record
Loom · Loom Terms of Service · View original document ↗

Atlassian right to remove violating Customer Data

High severity Medium confidence Explicit document language Common · 276 of 352 platforms

Key Facts

What may Loom limit or remove?
Loom may limit access to or remove relevant Customer Data, or suspend Customer's or any User's access to the relevant Cloud Products.
May Loom suspend Customer's or any User's access to the relevant Cloud Products?
Loom may limit access to or remove relevant Customer Data, or suspend Customer's or any User's access to the relevant Cloud Products.
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This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause grants Loom discretionary power to restrict or remove data and suspend access, which can directly interrupt a customer's or user's ability to operate.

Interpretive note: The excerpt does not state the conditions or triggers under which Loom may exercise these rights; the full clause likely contains such conditions which would materially affect interpretation.

Consumer impact (what this means for users)

Customers and users may have their access to Cloud Products suspended or their Customer Data limited or removed by Loom.

How other platforms handle this

Marqeta Medium

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

StockX Medium

StockX reserves the right to remove, restrict, or require modification of any Promotion that violates applicable law or these Terms.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may: (i) limit access to, or remove, the relevant Customer Data, or (ii) suspend Customer's or any User's access to the relevant Cloud Products.

Excerpt from Loom's Terms of Service

Applicable regulations

DSA
European Union
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Loom Terms of Service
Entity
Loom
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-071870
Document ID
CA-D-00564
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f441c251830514f5a83e3398d892d775169e50249827f7ae34338762e14fe90c
Analysis generated
July 12, 2026 15:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Loom
Document: Loom Terms of Service
Record ID: CA-P-071870
Captured: 2026-07-12 15:04:00 UTC
SHA-256: f441c251830514f5…
URL: https://conductatlas.com/platform/loom/loom-terms-of-service/provision/CA-P-071870/atlassian-right-to-remove-violating-customer-data/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Loom's Atlassian right to remove violating Customer Data clause do?

This clause grants Loom discretionary power to restrict or remove data and suspend access, which can directly interrupt a customer's or user's ability to operate.

How does this clause affect you?

Customers and users may have their access to Cloud Products suspended or their Customer Data limited or removed by Loom.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.

Is ConductAtlas affiliated with Loom?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Loom.