Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

Account Termination Without Notice

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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision grants LlamaIndex broad discretion to terminate or suspend access without notice, cause, or liability, which may affect organizational users who depend on the Service for operational workflows. The no-refund policy for termination means users may lose prepaid subscription value upon termination.

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▸ View Original Clause Language DOCUMENT RECORD
"
We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without liability, with or without cause, and for any or no reason, including if, in our sole determination, you violate any provision of these Terms. Upon their termination for any reason or no reason, you continue to be bound by these Terms.

Excerpt from LlamaIndex's Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Date stated by the document
June 7, 2024
As printed in LlamaIndex’s text (version CA-V-007641), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004733, captured July 11, 2026
Record ID
CA-P-074213
Document ID
CA-D-000806
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004733)
9a3b4ad97c4f7f896b68643148a401fdcb14513e48651e54472bf69564ce5df0
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004733, captured July 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007641, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-074213
Version: CA-V-004733
Captured: 2026-07-11 13:43:49 UTC
SHA-256: 9a3b4ad97c4f7f89…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-074213/account-termination-without-notice/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does LlamaIndex's Account Termination Without Notice clause do?

This provision grants LlamaIndex broad discretion to terminate or suspend access without notice, cause, or liability, which may affect organizational users who depend on the Service for operational workflows. The no-refund policy for termination means users may lose prepaid subscription value upon termination.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.