Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

User Content License to LlamaIndex

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Document Record

What it is

The agreement grants LlamaIndex a perpetual, irrevocable, worldwide, sublicensable license to use, reproduce, store, modify, distribute, and syndicate User Content as necessary to provide the Service, while explicitly stating that LlamaIndex does not train models on User Content and retains it in S3 storage for no more than 48 hours after processing.

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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The license granted is perpetual and irrevocable in its terms, but the agreement expressly limits its scope to actions reasonably necessary to provide and maintain the Service, and provides operational security disclosures including encryption in transit and at rest and a 48-hour S3 retention limit. The explicit statement that models are not trained on User Content is a material disclosure for AI platform users.

Consumer impact (what this means for users)

Under this clause, users grant LlamaIndex a broad license to process their submitted content for Service delivery purposes, but the agreement states that User Content is encrypted, retained for no more than 48 hours post-processing, and not used to train LlamaIndex's models. Users retain ownership of their User Content.

Cross-platform context

See how other platforms handle User Content License to LlamaIndex and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
By submitting, posting, displaying, providing, sharing, or otherwise making available any User Content on or through the Service, you hereby expressly grant, and you represent and warrant that you have all rights necessary to grant, to LlamaIndex a fully paid, royalty-free, transferable, perpetual, irrevocable, non-exclusive, and worldwide license, with the right to grant and authorize sublicenses, to use, copy, reproduce, store, modify, publish, list information regarding, edit, translate, distribute, and syndicate such User Content in whole or in part, as reasonably necessary to provide and maintain the Service and to perform such other actions as described in our Privacy Notice or as authorized by you in connection with your use of the Service. We do not train any models on User Content. LlamaIndex will encrypt the User Content both in transit and at rest. Further, LlamaIndex will only retain such User Content and other data provided by you in S3 for up to 48 hours after processing.

Excerpt from LlamaIndex's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074212
Document ID
CA-D-00806
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c4e029102eb46fbdfd63c1f819ca91433fd18e846a6de99d0db17a47e4adbb5d
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-074212
Captured: 2026-07-12 14:29:01 UTC
SHA-256: c4e029102eb46fbd…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-074212/user-content-license-to-llamaindex/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does LlamaIndex's User Content License to LlamaIndex clause do?

The license granted is perpetual and irrevocable in its terms, but the agreement expressly limits its scope to actions reasonably necessary to provide and maintain the Service, and provides operational security disclosures including encryption in transit and at rest and a 48-hour S3 retention limit. The explicit statement that models are not trained on User Content is a material disclosure …

How does this clause affect you?

Under this clause, users grant LlamaIndex a broad license to process their submitted content for Service delivery purposes, but the agreement states that User Content is encrypted, retained for no more than 48 hours post-processing, and not used to train LlamaIndex's models. Users retain ownership of their User Content.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.