Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

Limitation of Liability

Medium confidence Unique · 0 of 343 platforms
A withheld entry had this name

We also listed a provision named “Limitation of Liability” from our summary of this document. None of its quoted text appears in any capture we hold, so it was withheld (correction, Oct 12, 2026). A link to that entry now leads here. This page is a separate clause record, CA-P-074210, whose quotation is checked against a stored capture of the document.

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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision establishes a combined damages exclusion and aggregate liability cap that limits LlamaIndex's financial exposure to $100 or amounts paid, whichever is greater, regardless of the nature or extent of harm alleged. The exclusion of data loss damages is particularly relevant given that the Service processes user documents and data.

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Interpretive note: The enforceability of the $100 liability cap and consequential damages exclusions varies by jurisdiction and user category; the document acknowledges that applicable law may limit these provisions, and their application in consumer contexts in various states and under EU law is not addressed.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANY LLAMAINDEX INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION THEREOF. … IN NO EVENT WILL ANY LLAMAINDEX INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER.

Excerpt from LlamaIndex's Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Date stated by the document
June 7, 2024
As printed in LlamaIndex’s text (version CA-V-007641), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004733, captured July 11, 2026
Record ID
CA-P-074210
Document ID
CA-D-000806
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004733)
9a3b4ad97c4f7f896b68643148a401fdcb14513e48651e54472bf69564ce5df0
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004733, captured July 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007641, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-074210
Version: CA-V-004733
Captured: 2026-07-11 13:43:49 UTC
SHA-256: 9a3b4ad97c4f7f89…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-074210/limitation-of-liability/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does LlamaIndex's Limitation of Liability clause do?

This provision establishes a combined damages exclusion and aggregate liability cap that limits LlamaIndex's financial exposure to $100 or amounts paid, whichever is greater, regardless of the nature or extent of harm alleged. The exclusion of data loss damages is particularly relevant given that the Service processes user documents and data.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.