Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

Mandatory Individual Arbitration

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This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This provision requires disputes to proceed through individual JAMS arbitration rather than federal or state court, and the agreement assigns to the arbitrator exclusive authority to resolve questions about the scope, enforceability, and formation of the arbitration clause itself. The clause applies retroactively to claims that arose before the user agreed to these Terms.

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▸ View Original Clause Language DOCUMENT RECORD
"
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. This Arbitration Agreement applies to and governs any dispute, controversy, or claim between you and us that arises out of or relates to, directly or indirectly: (i) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, and enforceability thereof; (ii) access to or use of the Service, including receipt of any advertising or marketing communications; (iii) any transactions through, by, or using the Service; or (iv) any other aspect of your relationship or transactions with us, directly or indirectly, as a User or consumer (each, a "Claim," and, collectively, "Claims"). This Arbitration Agreement will apply, without limitation, to all Claims that arose or were asserted before or after your consent to these Terms.

Excerpt from LlamaIndex's Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Date stated by the document
June 7, 2024
As printed in LlamaIndex’s text (version CA-V-007641), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004733, captured July 11, 2026
Record ID
CA-P-074206
Document ID
CA-D-000806
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004733)
9a3b4ad97c4f7f896b68643148a401fdcb14513e48651e54472bf69564ce5df0
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004733, captured July 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007641, captured Oct. 16, 2026; this clause has not been re-checked against it.
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-074206
Version: CA-V-004733
Captured: 2026-07-11 13:43:49 UTC
SHA-256: 9a3b4ad97c4f7f89…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-074206/mandatory-individual-arbitration/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does LlamaIndex's Mandatory Individual Arbitration clause do?

This provision requires disputes to proceed through individual JAMS arbitration rather than federal or state court, and the agreement assigns to the arbitrator exclusive authority to resolve questions about the scope, enforceability, and formation of the arbitration clause itself. The clause applies retroactively to claims that arose before the user agreed to these Terms.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.