The agreement requires all disputes between users and LlamaIndex to be resolved through binding individual arbitration administered by JAMS, rather than through court proceedings. New users have 30 days from acceptance to opt out by emailing dispute@runllama.ai with their full legal name and a statement of intent to opt out.
This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision requires disputes to proceed through individual JAMS arbitration rather than federal or state court, and the agreement assigns to the arbitrator exclusive authority to resolve questions about the scope, enforceability, and formation of the arbitration clause itself. The clause applies retroactively to claims that arose before the user agreed to these Terms.
Under this clause, users who do not opt out within 30 days of accepting these Terms are required to resolve all disputes with LlamaIndex through individual binding arbitration administered by JAMS. The agreement states that arbitration will be conducted in the user's U.S. county of residence or Sussex County, Delaware, and that the arbitrator has exclusive authority to determine arbitrability issues.
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Compare across platforms →"READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. This Arbitration Agreement applies to and governs any dispute, controversy, or claim between you and us that arises out of or relates to, directly or indirectly: (i) these Terms, including the formation, existence, breach, termination, enforcement, interpretation, validity, and enforceability thereof; (ii) access to or use of the Service, including receipt of any advertising or marketing communications; (iii) any transactions through, by, or using the Service; or (iv) any other aspect of your relationship or transactions with us, directly or indirectly, as a User or consumer (each, a "Claim," and, collectively, "Claims"). This Arbitration Agreement will apply, without limitation, to all Claims that arose or were asserted before or after your consent to these Terms.Excerpt from LlamaIndex's Terms of Service
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This provision requires disputes to proceed through individual JAMS arbitration rather than federal or state court, and the agreement assigns to the arbitrator exclusive authority to resolve questions about the scope, enforceability, and formation of the arbitration clause itself. The clause applies retroactively to claims that arose before the user agreed to these Terms.
Under this clause, users who do not opt out within 30 days of accepting these Terms are required to resolve all disputes with LlamaIndex through individual binding arbitration administered by JAMS. The agreement states that arbitration will be conducted in the user's U.S. county of residence or Sussex County, Delaware, and that the arbitrator has exclusive authority to determine arbitrability …
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