Provision record
LlamaIndex · LlamaIndex Terms of Service · View original document ↗

Mandatory Individual Arbitration Requirement

High severity High confidence Explicitdocumentlanguage Common · 210 of 352 platforms

Key Facts

Unless a user opts out, what does LlamaIndex require to resolve disputes?
LlamaIndex requires, unless a user opts out, the exclusive use of final and binding arbitration on an individual basis to resolve disputes.
Does LlamaIndex require arbitration to be final and binding and on an individual basis?
LlamaIndex requires, unless a user opts out, the exclusive use of final and binding arbitration on an individual basis to resolve disputes.
Get alerted the next time LlamaIndex changes these terms. Follow LlamaIndex →
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for LlamaIndex Monitor emails you the same day this changes. The archive stays free.
Follow LlamaIndex →

Get the weekly research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.

This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.

Interpretive note: The excerpt is a summary reference to a provision in Section 14.2; the full terms of the opt-out mechanism are not available in this excerpt.

Consumer impact (what this means for users)

Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.

How other platforms handle this

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

Chegg Medium

either party retains the right to bring an individual action in small claims court, if the claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis.

Microsoft Copilot Medium

except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights

See all platforms with this clause type →

Monitoring

LlamaIndex has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.

Follow LlamaIndex → Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 14.2 (THE "ARBITRATION AGREEMENT")...THAT REQUIRE, UNLESS YOU OPT OUT...THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS

Excerpt from LlamaIndex's Terms of Service

Provision details

Document information
Document
LlamaIndex Terms of Service
Entity
LlamaIndex
Document last updated
May 12, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073560
Document ID
CA-D-00806
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c4e029102eb46fbdfd63c1f819ca91433fd18e846a6de99d0db17a47e4adbb5d
Analysis generated
July 12, 2026 14:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: LlamaIndex
Document: LlamaIndex Terms of Service
Record ID: CA-P-073560
Captured: 2026-07-12 14:29:01 UTC
SHA-256: c4e029102eb46fbd…
URL: https://conductatlas.com/platform/llamaindex/llamaindex-terms-of-service/provision/CA-P-073560/mandatory-individual-arbitration-requirement/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does LlamaIndex's Mandatory Individual Arbitration Requirement clause do?

The arbitration requirement eliminates court litigation as a default option, and the individual basis requirement means disputes cannot be aggregated, unless the user exercises the opt-out right.

How does this clause affect you?

Unless you opt out, you are required to resolve any disputes with LlamaIndex through individual arbitration and cannot litigate in court.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with LlamaIndex?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.